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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Such a nice society to work with

Staff are excellent , very knowledgeable. Reviewed on: 18th November 2019

Just great

Called in to talk isa's and had fantastic caring customer service. Made to feel am important customer, not just a number. Opened isa for my wife and myself also current acount Reviewed on: 18th November 2019

Easiest and best bank I have ever banked with

We were looking to open a new savings account and thought, as they are local, we would speak with the Newbury Building Society. From the start everything was straight forward and simple, the staff made it so easy. On top of that they are one of the only saving banks I know that automatically changes your saving rates when interest moves in your favour, you usually have to contact your bank and have things changed, not with the Newbury. Great service. Reviewed on: 18th November 2019

Simple, great savings plan & friendly helpful staff.

Just wanted a simple savings account for a rainy day, good interest rate & easy to use. I opted not to go for online banking so that I was less tempted to transfer/withdraw. I love the simplicity of a paying in book & watching it grow. Thanks Newbury - fab' local banking. Reviewed on: 18th November 2019

Effecient and experienced staff

Always welcome you when in branch Reviewed on: 18th November 2019

Good rates under the present circumstances

Always there to help friendly and helpful staff Reviewed on: 17th November 2019

The Best Place On The High Street

In my onion there is no better place on the high street for you to save. Friendly staff who are always polite and courteous. Always make you feel welcome and nothing is too much trouble. Reviewed on: 16th November 2019

Their staff know how to treat customers well

My wife and I have a number of accounts with Newbury BS. We've found their staff to be well-informed as well as knowing how to treat customers properly. Their systems seem to be customer-friendly, and their website is clear and informative. Would certainly recommend them. Reviewed on: 16th November 2019

Friendly Society

Excellent customer service prompt phone answering and competitive rates - just as a good building society should be. Reviewed on: 16th November 2019

Great rates and good service

Joined Newbury this year as there welcome to Newbury account offers a market leading rate. Easy to open account and good feed back to any of my queries. Impressed so far with newbury Reviewed on: 16th November 2019

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