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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8807 reviews)

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4.88

Based on 8,807 reviews, last reviewed 28th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Staff very friendly and professional Staff very friendly and professional Reviewed on: 28th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8807)

Weather a lot or a little, every little thing they do means a lot

I've had funds with Newbury since 2012. They have always looked out for me and ensure a competitive return against the other high street lenders. It helps too knowing that as a mutual the saving I make are helping someone get their home or get me a better interest rate. Reviewed on: 9th February 2018

Helpful and personable

Always great service, by people and not computers. Old style service wins for me. Good rates and reliability are what Newbury stand for. Reviewed on: 7th February 2018

Friendly helpful staff

Always keen to assist and advise Reviewed on: 28th January 2018

Great personal service every visit

I have saved with NBS for many years. It is terrific to have a Hungerford branch and the staff are both friendly and efficient. A wonderful change from having to do everything online. It matters! Reviewed on: 26th January 2018

Excellent

Always get the information that you need Reviewed on: 25th January 2018

The Best Building Society

The Newbury is one of the few building societies that still treat the members as they should, that is, a member of a family that support the society for the good of all members. Over the many years both my wife and I have been members, they have always given excellent service. Reviewed on: 24th January 2018

Excellent local service provider

Offers good rates of interest plus useful partnership offers with key local retailers and service providers. Reviewed on: 23rd January 2018

Great local BS

Good service and helpful friendly staff Reviewed on: 22nd January 2018

Modern but personalised customer service

From entering the small branch in Alton, Hampshire my wife an I felt special. Really excellent customer service throughout Reviewed on: 22nd January 2018

Excellent Service

Very convenient for us, we are always made aware of the best savings accounts. The staff are extremely friendly. Never had any problems at all Reviewed on: 22nd January 2018

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