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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8755 reviews)

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4.89

Based on 8,755 reviews, last reviewed 5th Jul 2026

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8755)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Pfrofessional yet friendly

I am disabled and when I can visit my branch the staff are helpful helping me get in and out and seated comfortably. When I can't get there the advice about postal procedures and time scales has also been great. I prefer to use a local building society for my savings & as trustee for my grandchildren and have not been disappointed. Being able to arrange bank transfers has also made life a lot easier for me. Well done Abingdon branch. Reviewed on: 7th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

They have products to suit all my savings needs

They can match a product to suit my needs Reviewed on: 7th January 2018

Professional, competent and friendly staff

Always have complete confidence with all transactions that are carried out by the staff on my behalf. Reviewed on: 6th January 2018

Friendly service from a real person

Staff at Newbury B. S. are knowledgeable and pleasant to deal with. It is so helpful to visit our local branch and speak to a real person rather than a machine. Reviewed on: 6th January 2018

Excellent Personal Service PLUS Good Savings Rates for members

Very helpful in branch staff who give you personal service. Plus they look after their members with excellent savings rates for existing members of 1 yr standing or more - not like some who give best rates to new customers. So Newbury look after you in more ways than one. Reviewed on: 6th January 2018

Straightforward accounts with good interest rates

Accounts were easy to understand and straigtforward to open and also gave a decent interest rate. Staff in branch are always polite and helpful. Reviewed on: 6th January 2018

good services

no queues and always good to bank with Reviewed on: 6th January 2018

Friendly bank

The staff are always welcoming and very helpful Reviewed on: 6th January 2018

Perfect place for saving!

Friendly and knowledgeable staff in a convenient town centre branch with good interest rates for savers. Just what we want! Reviewed on: 6th January 2018

Excellent service

The staff are excellent, everything is explained in detail, the staff are more than happy going that extra mile to help. Reviewed on: 5th January 2018

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