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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8726 reviews)

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4.88

Based on 8,726 reviews, last reviewed 15th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8726)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Personal and friendly

In branch I am always welcomed warmly, service is always swift. The personal approach where we still pull up a chair to chat with the advisor makes me proud to bank with them. A First class service every time. Reviewed on: 4th January 2018

Helpful

Always very helpful with all products Reviewed on: 4th January 2018

A customer friendly building society

You are always welcomed when you enter the branch or on the phone ,the service is superb and staff try to ensure you have the product that meets your needs Reviewed on: 4th January 2018

Friendly local lender

Friendly local building society that meets local needs. Reviewed on: 4th January 2018

A good mutual society

Very efficient and friendly, easy to use on line service Reviewed on: 4th January 2018

Friendliness and efficiency

Always seem happy to see you in branch, and their products are easy to understand and set-up. Great ! Reviewed on: 4th January 2018

Very good and satisfactory Building Society

Very helpful, friendly and polite staff. Good variety of savings accounts. Good interest rate for existing members. Reviewed on: 4th January 2018

First Class advice and service

Competitive interests rates and loyalty shown to existing members, not continuing trying to chase new business at the expense of current savers. Reviewed on: 4th January 2018

Excellent saving rates, friendly staff, most efficient service

I recently joined Newbury Building Society as a new savings investor, being attracted by a very competitive interest rate. My application was completed in branch (Andover) and I was immediately impressed by the friendly and efficient service I received. My savings book arrived 2 days later and this was followed by a member of Newbury Building Society staff checking that my account had been successfully opened. I have been extremely satisfied by the standard of product, the manner in which it has been processed, and the efficient and courteous staff involved in welcoming me to an excellent Building Society. Reviewed on: 4th January 2018

Best Building Society there is

I have been a saver with the Newbury for many years, too numerous to mention, but probably about 25 years. I like their friendliness, the interest rates and their convenience. Reviewed on: 4th January 2018

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