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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.96 (147 reviews)

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2.80

Based on 147 reviews, last reviewed 13th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

35%

13%

43%

Latest highest rating:

5

Premium Bonds are worth holding, I think.... Returns on Premium Bonds are generally average, with the slim chance of above average winnings each month. Winnings are not taxable which is a bonus. Reviewed on: 12th June 2025

Latest lowest rating:

1

40k in premium bonds for 5 months and only won £175. 40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account. Reviewed on: 6th March 2025

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (147)

Review of the NS&I, Premium Bond:

Good Luck trying to get your money back out AVOID!!!!

It is now Jan 2019 and a request to cash out was sent to NS&I in Oct 2018. We are still no nearer receiving the funds than when we started. They simply do not want to relinquish the funds held and will find ANY excuse not to pay up. They WILL NOT accept correspondence electronically and insist on each correspondence being by snail mail. Some of these letters have taken 39 days to be received. Wrong and conflicting processes and forms advised. Claims that they do not have our signatures on record Request for confirmation of address (sent to the same address) Request for Date of birth The list is endless. I am just about to write back to them with my shoe size just in case they need that too. My advice is NEVER give your money to these people. If you have already given them money then start NOW to get it back. They will use every avenue available to NOT REPAY you. For a government sponsored saving scheme this is absolutely disgraceful and should be subject of a Royal Commission. Reviewed on: 26th January 2019

Chance to win big

The chance to win big in the monthly draws is exciting and any winnings are paid tax free. Reviewed on: 23rd November 2024

Premium bonds are an exciting saving account

I love saving with premium bonds. I was unsure at the start but once I stared winnings prizes I was confident. I love the thrill of finding out every month and have got close to the prize rate. Reviewed on: 21st November 2024

They have not issued the bonds or returned my money...

They have not issued the bonds or returned my money ,on going for the past year Reviewed on: 26th October 2024

Simple process and good return.

Simple process and good return. A safe option for saving your money with a higher than average prize return Reviewed on: 11th October 2024

NIGHTMARE COMPANY.

NIGHTMARE COMPANY. DO NOT THINK YOUR MONEY IS SAFE WITH THIS COMPANY. THEY OWE ME £7,500 ! AFTER MY FATHER DIED THEY HAVE DONE NOTHING BUT BLOCK MY MONEY AND ARE DOING THEIR UTMOST TO BE HIGHLY DISRESPECTFUL OF SOMEONE WHO HAS LOST THEIR FATHER AND NOT GIVE ME MY MONEY. COMMON SENSE AND EMPATHY THEY HAVE NEVER HEARD OF. DISGUSTING TREATMENT Reviewed on: 18th June 2024

The lucky lottery

Premium bonds has not only given me passive income every month, it has also given me the experience of building discipline. I have saved diligently to be able to build up a pot of bonds, and it has also given me the opportunity to feel like I'm playing the lottery. However, it is much more safe as you never lose money, but you still have the potential to win large amounts. Reviewed on: 26th May 2024

They always respond extremely quickly.

They always respond extremely quickly. Money transfers are immediate whether it is purchasing bonds or selling them. Reviewed on: 18th April 2024

It is a lottery. Make sure you are aware.

I like the idea of the lottery, but so far winning very, very little and way beyond what I'd get in a savings account! Reviewed on: 15th March 2024

Interesting savings option

I like the idea of premium bonds, though I’ve not yet won. I consider it a free lottery. Reviewed on: 13th March 2024

Good return

Good return monthly with upper savings limit. Tax free and money is safe and easily accessible if needed Reviewed on: 23rd February 2024

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