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NS&I: Premium Bond reviews

2.86
Based on 147 reviews, last reviewed 13th Jun 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
13%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
43%

Latest highest rating:

5

Premium Bonds are worth holding, I think.... Returns on Premium Bonds are generally average, with the slim chance of above average winnings each month. Winnings are not taxable which is a bonus. Reviewed on: 12th June 2025
Carl Mountain's avatar
Carl Mountain

Latest lowest rating:

1

40k in premium bonds for 5 months and only won £175. 40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account. Reviewed on: 6th March 2025
Steve's avatar
Steve

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (147)

Review of the NS&I, Premium Bond:

Simple process and good return.

5
Simple process and good return. A safe option for saving your money with a higher than average prize return Reviewed on: 11th October 2024

Premium Bonds are the one everyone knows when it com...

5
Premium Bonds are the one everyone knows when it comes to NS&I, with a limit of £50,000 and no guaranteed return they might not be for everyone but your money is 100% safe from financial collapse of institutions and the winnings are 100% tax free so if you're likely to pay tax on interest then Premium Bonds may be for you. The monthly lottery can be an exciting moment of surprise for those with the right temperament not to be disappointed if they're unlucky. Reviewed on: 27th January 2024

Disgraceful customer services.

1
Disgraceful customer services.Have called. Sent paper work registered post. Nothing . Cannot access savings of 18 years. Never have thought it's a government scam.ombudsman next stop Reviewed on: 17th January 2024

safe and secure

5
Very easy to retrieve funds and invest Reviewed on: 10th October 2023

premium bond

1
we have the total holding for over two years both of us normally get circa £25 win per month sometimes nothing we believe ours is a token gesture to keep us quite Reviewed on: 10th October 2023

OK if you have stew cash to spare

3
No big wins yet, but there are very small wins most months that keep my interest going Reviewed on: 9th October 2023

Never won

1
I am nearly 55 x years old and have never won and neither has my sister. These were bought when we were born. Although I agree it is a small amount, it was however a gift amount back in the day. Very disappointed to say the least. The login system is difficult to navigate and I have made 2 x phone calls now to try and sort, there is a further mail shot coming out to me shortly. Not sure I will bother, seems pointless. Reviewed on: 4th October 2023

Small winnings but better return than an ISA

5
We have won many small prizes on Premium Bonds Reviewed on: 30th August 2023

Easy to move money in and out

5
Fun to have the Online App for Premium Bond wins. Reviewed on: 25th August 2023

Great Customer Service

5
Easy to set up an account. Staff really helpful when I needed to make a transfer out. The App is great for checking prizes. Reviewed on: 9th August 2023

Easy to use, safe, simple

4
Really easy to use, change your mind, simple to understand. Recommended. The newer premium bonds platform is so much easier than it ever used to be. In conjunction with other savings mechanisms, this is a really nice ability to diversify your chances of your return. Reviewed on: 31st July 2023

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