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NS&I: Premium Bond reviews

2.83
Based on 144 reviews, last reviewed 6th Mar 2025
67% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
See only 4 star reviews
13%
See only 3 star reviews
6%
See only 2 star reviews
2%
See only 1 star reviews
44%

Latest highest rating:

5

Safe but worth it as interest rates rise? Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts... Read more Reviewed on: 27th February 2025
AshH's avatar
AshH

Latest lowest rating:

1

40k in premium bonds for 5 months and only won £175. 40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account. Reviewed on: 6th March 2025
Steve's avatar
Steve

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (144)

Review of the NS&I, Premium Bond:

Safe but worth it as interest rates rise?

5
Used to be a dead cert for somewhere to keep money safe when savings interest rates were next to %zero. Now savings rates are returning a sum of sorts it's worth thinking if gambling £50 a month guaranteed loss of interest is worth it versus potential winnings. Reviewed on: 27th February 2025

premium bond

1
we have the total holding for over two years both of us normally get circa £25 win per month sometimes nothing we believe ours is a token gesture to keep us quite Reviewed on: 10th October 2023

OK if you have stew cash to spare

3
No big wins yet, but there are very small wins most months that keep my interest going Reviewed on: 9th October 2023

Never won

1
I am nearly 55 x years old and have never won and neither has my sister. These were bought when we were born. Although I agree it is a small amount, it was however a gift amount back in the day. Very disappointed to say the least. The login system is difficult to navigate and I have made 2 x phone calls now to try and sort, there is a further mail shot coming out to me shortly. Not sure I will bother, seems pointless. Reviewed on: 4th October 2023

Small winnings but better return than an ISA

5
We have won many small prizes on Premium Bonds Reviewed on: 30th August 2023

Easy to move money in and out

5
Fun to have the Online App for Premium Bond wins. Reviewed on: 25th August 2023

Great Customer Service

5
Easy to set up an account. Staff really helpful when I needed to make a transfer out. The App is great for checking prizes. Reviewed on: 9th August 2023

Easy to use, safe, simple

4
Really easy to use, change your mind, simple to understand. Recommended. The newer premium bonds platform is so much easier than it ever used to be. In conjunction with other savings mechanisms, this is a really nice ability to diversify your chances of your return. Reviewed on: 31st July 2023

Great Way to save

5
I look forward to the monthly draw and always hoping for a prize Reviewed on: 28th July 2023

Forever hopeful of a good win

5
I get regular wins, albeit fairly small, but always look forward to seeing results at the beginning of each month. I’m satisfied that my money is in safe hands and am encouraged to invest more to stand a better chance of winning a decent prize. Reviewed on: 21st July 2023

Refusing to release deceased mother's funds

1
Refusing to release my deceased mother's funds without Grant of Probate. No other institution I've dealt with has required probate. So my father who needs these funds to pay for residential care has the stress and expense of applying for probate. Legally they have a discretion whether to require probate and it is really mean requiring it here. Reviewed on: 14th July 2023

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