Write a review

NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.94 (142 reviews)

View other NS&I products

2.88

Based on 142 reviews, last reviewed 5th Feb 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

35%

13%

44%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

Can't withdraw my money. Can't withdraw my money. Absolute disgrace. Reviewed on: 5th February 2025

Read all reviews See your review

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (142)

Review of the NS&I, Premium Bond:

Great investment

Easy to use, may not pay the best rate overall but always the chance of getting a huge return Reviewed on: 18th June 2023

OK if you have stew cash to spare

No big wins yet, but there are very small wins most months that keep my interest going Reviewed on: 9th October 2023

Never won

I am nearly 55 x years old and have never won and neither has my sister. These were bought when we were born. Although I agree it is a small amount, it was however a gift amount back in the day. Very disappointed to say the least. The login system is difficult to navigate and I have made 2 x phone calls now to try and sort, there is a further mail shot coming out to me shortly. Not sure I will bother, seems pointless. Reviewed on: 4th October 2023

Small winnings but better return than an ISA

We have won many small prizes on Premium Bonds Reviewed on: 30th August 2023

Easy to move money in and out

Fun to have the Online App for Premium Bond wins. Reviewed on: 25th August 2023

Great Customer Service

Easy to set up an account. Staff really helpful when I needed to make a transfer out. The App is great for checking prizes. Reviewed on: 9th August 2023

Easy to use, safe, simple

Really easy to use, change your mind, simple to understand. Recommended. The newer premium bonds platform is so much easier than it ever used to be. In conjunction with other savings mechanisms, this is a really nice ability to diversify your chances of your return. Reviewed on: 31st July 2023

Great Way to save

I look forward to the monthly draw and always hoping for a prize Reviewed on: 28th July 2023

Forever hopeful of a good win

I get regular wins, albeit fairly small, but always look forward to seeing results at the beginning of each month. I’m satisfied that my money is in safe hands and am encouraged to invest more to stand a better chance of winning a decent prize. Reviewed on: 21st July 2023

Refusing to release deceased mother's funds

Refusing to release my deceased mother's funds without Grant of Probate. No other institution I've dealt with has required probate. So my father who needs these funds to pay for residential care has the stress and expense of applying for probate. Legally they have a discretion whether to require probate and it is really mean requiring it here. Reviewed on: 14th July 2023

Do not give these criminals your cash

Their latest 'security' system is to ask you to answer 'security' questions that require that you are detail and character correct - so if you write eg Hull University instead of University of Hull or say use upper case on a instead of lower case it fails you. No simple errors. Then when you fail their 'security' checks they literally post you by surface mail a new password then invite you to do the same thing again. if you fail - another week for a new password. The system is clearly designed to prevent people from withdrawing money for as long as possible aka another ruse to allow the wealthy to aggregate the money of millions to invest for their own benefit whilst giving next to s*d all in return. Basically another state sanctioned form of corporate fraud. Reviewed on: 27th June 2023

Do you have a different NS&I product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Bond
from Yorkshire Building Society 5.00 from 7 reviews
Investment Bond
from Scottish Widows 1.67 from 5 reviews
Newcastle Fixed Rate Options Bond
from Newcastle Building Society 2.82 from 2 reviews

There's still more to see!

NS&I has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub