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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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0%
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2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent customer service

5
My car broke down and I spoke to someone who was very kind, courteous and reassuring as I was very distressed at the time. Couldn’t fault him, very good communication. Reviewed on: 7th October 2025

Affordable personalised insurance

5
I am able to add business cover to my social, domestic and pleasure car insurance at an affordable price. No hidden costs and on a rolling contract too. They even offer breakdown cover for a small additional fee. Reviewed on: 7th October 2025

Been with them forever and have not been disappointed

5
Been with them forever and have not been disappointed Reviewed on: 7th October 2025

Straight to the point

5
Got straight to the point and understood the issue at hand. Resolved in a timely manner. Reviewed on: 7th October 2025

I've had my van insured with Onecall for several yea...

5
I've had my van insured with Onecall for several years and each year I've had a quote for renewal which I've been happy with that's why I renew. On The negative side they use onecall claims which are absolutely useless i had 2 windows smashed on my van and tools stolen after 4weeks of being messed around and having no glass replaced i decided to fix it myself as I need a secure van communicating with them was a joke and they we're unprofessional so after my experience with them I will use another company next time so steer clear of one call claims. Reviewed on: 7th October 2025

The breakdown service was excellent, the options for...

5
The breakdown service was excellent, the options for cover were good and changing over to another car was easy Reviewed on: 7th October 2025

My insurance broker for years

4
One call offer a good value for money and an excellent customer service Reviewed on: 7th October 2025

Loyalty actually pays with these guys, you get bette...

5
Loyalty actually pays with these guys, you get better deals as the years go by, very good customer service, never had a problem with anything on here. Reviewed on: 7th October 2025

Good Company

5
A good company to deal with, had no problems what so ever. Reviewed on: 7th October 2025

A Happy Customer

5
I've been with One Call a few times. I keep coming back to them because they have very competitive rates. I'm very happy with what they cover in my policy. Reviewed on: 7th October 2025

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