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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Poor customer service in dealing with my claim.

1
Poor customer service I dealing with my claim. I had to constantly chase and deal with 3rd pasties over a period of 6 weeks, during a time of enough stress as my vehicle wasn’t roadworthy. Lodged a complaint and was dismissed without taking all facts into consideration as closed complaints when things were sorted without my permission. Just a hassle to deal with overall Reviewed on: 7th October 2025

Excellent service changing my vehicle and also the o...

5
Excellent service changing my vehicle and also the on line portal is excellent and very easy to use Reviewed on: 7th October 2025

Excellent Service

5
Over the phone, online and chat OneCall are always very helpful. I haven't had any problems with them at all and the staff have always been polite and friendly. I would certainly recommend them. Reviewed on: 7th October 2025

Great service at great prices problems dealt with qu...

5
Great service at great prices problems dealt with quickly can't fault them Reviewed on: 7th October 2025

Easy to insure with.

5
Easy to insure with. No problems whatsoever. Decent price. Reviewed on: 7th October 2025

Car insurance

5
I have never made a claim but the service I have received has been good Reviewed on: 7th October 2025

Good service and good price benefits

5
Good service and good price benefits Reviewed on: 7th October 2025

Easy to renew

5
Easy to renew on the website. Gives full choice of different providers at renewal. Used for several years. Would definitely recommend. Reviewed on: 7th October 2025

For the last three years nobody has beaten one call...

5
For the last three years nobody has beaten one call for value and service Reviewed on: 7th October 2025

Very good customer service.

5
Very good customer service., very helpful when needed, and good value for money. I am very satisfied with One Call Insurance services in general. Reviewed on: 7th October 2025

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