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One Call Insurance: Home insurance broker reviews

4.73
Based on 6,233 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

Avoid this company. Avoid this company. I purchased building insurance from them through Comparethemarket.com. During the application process I declared a drains claim w... Read more Reviewed on: 26th June 2026
Seb V's avatar
Seb V

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (6233)

Straight forward insurance policy

5
This is the first time I chose one call as home insurance provider after comparing several other providers. I switched from morethen after their loyal customer for 7 years after experience of dissatisfaction. I found the policy to be clear worded & generous in terms of level of cover provided by onecall. Reviewed on: 15th September 2021

Fab insurance for great value

5
When shopping around for great value home insurance their seem to be no other choice for value or cover happy with our choice Reviewed on: 15th September 2021

Good value doesn't have to mean poor customer support!

4
I'l be honest, I would say the true test of insurance companies is when you have to make a claim, and as yet thankfully I haven't! What I will say though is that as well as having the best value policies I've come across in recent times, they've also been fantastic for me in other ways. I've had to contact them for two anomalies with my account/policies (neither were faults on their part) and each time they have fully understood my issue and sorted them in double quick time, which surprised me if I'm honest. I will say so far so good, hence 4 stars and 9 stars - nothing wrong but having not claimed, I don't feel I can give full stars across the board just yet. Still, highly recommended on what I've experience so far. Reviewed on: 15th September 2021

First time renter - quality service throughout

5
As a first time renter I had no idea where to look when it came to contents insurance, when I found One Call they made everything simple, easy, accessible and above all cheap. Everything is expensive when doing things for your first home but to have the protection of my contents is another weight off of my mind. They remind me when the payment is due to be debited and they are 5* in every way! Reviewed on: 15th September 2021

Top insurance

5
Whilst we hope not to have to make a claim, the insurance was easy to set up and offered good value for money. Reviewed on: 15th September 2021

Always quick to remind you

4
Experience has been superb. Very good on reminding you of your home insurance. Reviewed on: 15th September 2021

First class service

5
I have used One Call for my home and car insurance. Excellent service - can’t fault them at all. Reviewed on: 15th September 2021

Great service

5
Easy to buy. Very competiatve price. No problems Reviewed on: 15th September 2021

great firm

5
i loged in ,i applied and i got insured .That is how great and easy it is with choice insurance. Reviewed on: 15th September 2021

Excellent customer service all round. Good value for money insurance company

5
It Was very straightforward to deal with the insurance company. Very competitive price and best choice of home from various insurance companies. Reviewed on: 15th September 2021

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