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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellence

5
Excellent service and professional people Reviewed on: 15th September 2021

Car and house insurance

5
Excellent car insurance with added extras all included House contents insurance also at a competitive rate Reviewed on: 15th September 2021

Fast friendly efficient service and nothing is too much trouble.

5
Looked to change were very helpful courteous and helped me get things sorted, plus better value too. N Kay Reviewed on: 15th September 2021

Great first time experience

5
Greeted by a lady called Joanna she was very understanding and helped guide me on my 1st insurance claim, we sent all the required documents and the claim was settled in less than 24 hours, very happy with the service I got from one call & ageas Reviewed on: 15th September 2021

Very well priced.

5
Easy to re-new and the price wasn't unreasonably increased unlike other Insurance companies. Reviewed on: 15th September 2021

REVIEW OF ONE CALL INSURANCE SEPT 2021

5
THIS IS THE FIRST TIME OF BUYING HOME INSURANCE FROM ONE CALL; I FOUND THE WHOLE EXPERIENCE VERY EASY TO ESTABLISH MY INSURANCE OMLINE & TO DATE I HAVE NO REASON TO DOUBT THIS COMPANY WILL GIVE ME EXCELLENT CUSTOMER SERVICE & FULLY SATISFY MY NEEDS SHOULD THAT OCCUR; I WOULD CERTAINLY RECOMMEND THIS ORGANISATION IN TERMS OF VALUE FOR MONEY & EXCELLENT ONLINE CUSTOMER SERVICE TO DATE; GIVE THEM A TRY & SEE WHAT YOU THINK! Reviewed on: 15th September 2021

Okay I will have it tomorrow

4
I just had to go back and get a bed for my birthday so I’m going out of the way for the first class lol Reviewed on: 15th September 2021

Good value

5
Good value for money,everything i needed for my home and contents insurance.Easy site to navigate and choose the options that you want... Reviewed on: 15th September 2021

Collapsed drains

5
Fantastic service & got the job done immediately Reviewed on: 15th September 2021

Greatest service

5
I Found the team very helpful and understanding. Reviewed on: 15th September 2021

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