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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (6973 reviews)

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4.73

Based on 6,955 reviews, last reviewed 9th Jul 2026

63400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Everything was so easy from start to finish. Everything was so easy from start to finish. A good policy at an excellent price. Reviewed on: 9th July 2026

Latest lowest rating:

1

KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF S... KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF SOME BUREACRATIC MIX UP Reviewed on: 8th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (6975)

Disappointing

Policy was purchased from OneCall and payments made to them but when we wanted to make a claim we were told we had to contact a different company, which proved difficult and very inconvenient. Also the emergency repair cover wasn’t worth having as the job (a few lifted roof tiles) was ‘too big’ Reviewed on: 15th September 2021

Gone Insurance

Haven’t had to use them but they’re very competitively priced for excellent cover. Also very good at communication Reviewed on: 15th September 2021

One policy to suit all policies

Have all I need in one policy also other policies available if needed, always willing to help to make sure I'm getting best Reviewed on: 15th September 2021

Excellent customer service

Not only competitive also have excellent customer service Reviewed on: 15th September 2021

Great service

It was done on line and a follow up phone call from a very nice lady who spoke plain English and a great price Reviewed on: 15th September 2021

Awesome

Straight forward quote, easy and simple form to complete. Kept in contact through every stage. Reviewed on: 15th September 2021

Good

Good customer experience. Good prices Reviewed on: 15th September 2021

Good Value No Nonsense Insurance

Managed to reduce my cost from initial renewal price Reviewed on: 15th September 2021

Really good service

I haven’t (thankfully) has to make a claim but changed to one call a few months ago. The price was extremely competitive which is what drew me to the company Once I had brought the insurance, within a short space of time I received a call from them to ensure that I was happy with everything. I’ve not had that before. As soon as my monthly payment is due to come from my account I receive an email. So far so good. Reviewed on: 15th September 2021

Excellent service so far

No cause to complain and service seems excellent but I have not had cause to claim so can’t review the service fully Reviewed on: 15th September 2021

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