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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Excellent so far

5
I have just registered my pet but I heard good things about this company. Reviewed on: 8th September 2023

Great value

5
High cover levels at affordable prices, clearly written policies without the jargon Reviewed on: 8th September 2023

Good value

5
I was very pleased with the monthly amount, the excess was very reasonable. Both my cats are covered for injury and illness for a considerable amount less than my previous insurer was charging me. Reviewed on: 8th September 2023

Easy and simple

5
Very easy and simple to sign up. All information very clear and excellent price for cover Reviewed on: 8th September 2023

Perfect

5
very happy with my choice of pet insurance Reviewed on: 8th September 2023

Quick efficient experience

5
Singed up for my perfect pet plan quite recently has very competitive rates and was a quick streamlined experience to sign up. Would definitely recommend Reviewed on: 8th September 2023

So far so goog

5
Very easy to join. The prices are affordable and cover a lot of emergencies, accidents and illnesses. Reviewed on: 8th September 2023

Great service

5
Easy to deal with, simple process, no hassle ! 5/5 Reviewed on: 8th September 2023

Great customer service

5
Great to speak to on the phone, very caring company. Reviewed on: 8th September 2023

Unbelievable Value

5
Haven't had any need to contact them or make a claim but no problems with documents or direct debit but the best bit..... My renewal only went up £16!!! My dog is 7. We've always had to move insurance companies because the renewal has always had a ridiculous price increase. I completely forgot this year as I didn't even notice the difference in my new direct debit. Thankfully I had auto renew. So far, one year in, no problems. Would definitely recommend Reviewed on: 7th September 2023