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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Excellent value pet insurance

So straight forward and beat every other quite I'd got. Highly recommended Reviewed on: 6th September 2023

New Customer

Very easy form to fill in,all the imformation i need was on the online form. I was very happy with my price and plan i choosen. Reviewed on: 6th September 2023

I can only go on cost effective for , as not had to make a claim

I've not made a claim or had to phone as of yet. But on ease of taking out a policy & the cost effectiveness for my breed of dog is very good Reviewed on: 5th September 2023

Great service

Very easy to understand and good price for cover for my beautiful Brian xx Reviewed on: 5th September 2023

Excellent Customer Service

I received a call from one of your customer service team regarding one of my dogs, Bella. It was related to her insurance renewal. I am always wary of significant price increases so asked for someone to call before it renewed. This happened, which is great and the increase was relatively small. I have now transferred my other dog, Mickey to you on the back of the knowledge that your customer support is so good Reviewed on: 4th September 2023

Good value and well priced

Helpful easy to set up and good value for money Reviewed on: 4th September 2023

Helpful when most important!

Fantastic service, speedy response time, competitively priced Reviewed on: 4th September 2023

Really helpful

Really helpful, was there of me and my partner needed any help with anything especially with our new plan Reviewed on: 4th September 2023

Amazing service

Amazing service, very clear and understanding of people’s circumstances! Reviewed on: 4th September 2023

So far so good

I would highly recommend them so far ( haven’t had any issues for for 7days since starting the claim). The customer service department were very responsive via emails. So far so good Reviewed on: 4th September 2023

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