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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1747 reviews)

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4.72

Based on 1,747 reviews, last reviewed 15th Jan 2026

98% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1747)

Review of the Perfect Pet Insurance, Pet Insurance:

Only been with them for a month but all good so far!

Only been with them for a month but all good so far! Reviewed on: 26th September 2024

Lewi was excellent and helped me with my query

Lewi was excellent and helped me with my query Reviewed on: 16th September 2025

Great easy to do business, service was quick and cle...

Great easy to do business, service was quick and clear advice on cover. Reviewed on: 16th September 2025

Excellent communication with friendly knowledgeable...

Excellent communication with friendly knowledgeable staff.I feel safe knowing my dog Gus will be well looked after. Reviewed on: 16th September 2025

Great Communication!

I emailed in yesterday after I took out a new policy online, Ellie emailed me back the next day and amended my request. Reviewed on: 16th September 2025

Excellant

Never had a problem when I have phoned everything was always done and answer straight away Reviewed on: 16th September 2025

Always quick responses and always easy to make claims!

Always quick responses and always easy to make claims! Great customer service and they are excellent value for money in what they provide and reimburse in claims Reviewed on: 16th September 2025

Pet Perfect Insurance - perfect for your pet

Perfect Pet provide excellent cover and deliver it efficiently and courteously. Have always received very good service from them. Insurance is competitively priced and have found claims to be easy to make Reviewed on: 16th September 2025

A very reasonable price, which is much need at the m...

A very reasonable price, which is much need at the moment. All paperwork easy to understand. Reviewed on: 15th September 2025

A very comprehensive policy which offers good cover...

A very comprehensive policy which offers good cover at a reasonable price. Pleased that the policy remained at a competitive price for a slightly older pet in comparison to other pet insurances on the market. Reviewed on: 13th September 2025

New customer, New puppie

As a new customer with a new puppy we need to experience Perfect pet insurance, as of today I found the experience of registering Tia very easy with great choices of insurance coverage. The one we chose was ideal for us. The communication once we had completed our application was excellent with full support and understanding of our pet insurance coverage. Thank you for the upmost reassurance of our future perfect Pet Insurance regards Lorraine and David Reviewed on: 13th September 2025

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