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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Easy online set up

5
Perfect policy for my puppy Great quote with all I need included Reviewed on: 13th August 2023

easy sign

5
easy sign up and good value. hopefully i don’t need it but good for peace of mind Reviewed on: 12th August 2023

Excellent insurance

5
Easy to contact, friendly and provide extensive and reassuring cover at reasonable cost. Reviewed on: 11th August 2023

Good price for the deal you get

5
I like the website and login accounts it’s easy to use, all the documents you need are sorted and easy to find and read Reviewed on: 11th August 2023

At the right price.

5
My dog insurance has jumped up in price as my dog is over 10 yrs. some company’s don’t even want to insure her. So I wanted the best cover at a reasonable price. Not massive excess, and too many fancy ways to say “ you’re not covered for this”. I could have gone cheaper elsewhere, but what’s the point. Reviewed on: 11th August 2023

Good review

5
I did my puppy the website was easy to use and very helpful and a very good price for my puppy I would go again Reviewed on: 11th August 2023

Friendly, straight forward, no hassle.

5
Was recommended to me by a relative, and will be recommending them myself. Not had any major dealings yet but people seem more friendly and caring than my last insurer. Reviewed on: 11th August 2023

Fab !!

5
Friendly knowledgeable staff, super efficient and competitive pricing Reviewed on: 10th August 2023

Easy and affordable

5
Five minute phone call fully covered great price easy to do with definitely recommend. Reviewed on: 9th August 2023

Best in the business

5
I cannot say enough good things about Perfect Pet! As a devoted pet owner, finding the right insurance coverage for my furry companions has always been a priority. Perfect Pet has truly exceeded my expectations in every way possible. From the moment I reached out to them, their customer service demonstrated an unparalleled level of professionalism and genuine care for my pets' well-being. The representatives were not only knowledgeable about their insurance plans but also took the time to understand the specific needs of my pets. They guided me through the entire process, making sure I had a comprehensive understanding of the coverage options available. Reviewed on: 8th August 2023