Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Perrrrrfect pet insurance

5
Helpful, informative and an insurance company that actually cares. Reviewed on: 8th August 2023

Excellent service & company

5
The website is so easy to use and secure as far as I can see Reviewed on: 7th August 2023

Great company

5
Perfect pets are so reasonably priced. Everything is explained clearly about my pets insurance. Reviewed on: 7th August 2023

Perfect Pets easy

5
It was very easy to sign up with Perfect Pets, which is great when there is so much to do with a new pet Reviewed on: 7th August 2023

Public Liability for My Assistance Hound

5
Cheapest I could find on the terms I required. Not had to claim thankfully but the insurance seems to do what it says on the tin? Reviewed on: 7th August 2023

Happy pet

5
Quick. Good value . Compared to other . Plans this was nest for me and my pet .*** Reviewed on: 7th August 2023

Well priced and helpful

5
When calling in, no lengthy babble or 25 different options. Helpful, cheerful and polite. Sensibly priced insurance Reviewed on: 7th August 2023

Everything we needed!

5
Peace of mind and great customer service. Reviewed on: 7th August 2023

Highly recommended

5
Very impressed with the service and will recommend to my friends and family. Reviewed on: 7th August 2023

Fantastic value for money

5
Great service and friendly staff Reviewed on: 7th August 2023