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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great affordable pet insurance

5
Would highly recommend Perfect Pet, infact I always recommend them to anyone who asks on Facebook. They're the most affordable company I've ever found for pet insurance. Reviewed on: 4th August 2023

Amazing Pet Insurance Provider

5
Very understanding and customer focused company offering good value products Reviewed on: 4th August 2023

Pet insurance & perks

5
We've had perfect pet insurance for many years now. Luckily we've only had to claim once, which was very straight forward and pay out was in a timely manner. The perks are a bonus and helped us save some money elsewhere. Thank you so much perfect pets. Reviewed on: 4th August 2023

Perfect customer experience!

5
Everything went very smoothly, would highly recommend Reviewed on: 4th August 2023

Easy to navigate website.

5
Although had to wait a short while for phone call to be answered, my query was covered and the agent was very polite and helpful. Reviewed on: 4th August 2023

Perfect Pet

5
Perfect Pet insurance has been providing excellent service at such a high quality. I would definitely recommend this to friends and family. Excellent job to the whole team and we hope that this business grows exponentially in the coming years. Reviewed on: 4th August 2023

Pretty Perfect Pet Insurance!

5
Perfect Pet have been amazing with assisting us with insurance for our pet and made life very easy when we had to make a claim. Friendly, helpful and informative staff made the whole process much easier to deal with - just brilliant! Reviewed on: 4th August 2023

Smart Caring Professionals!

5
Had a claim for my young puppy, and as a new owner I was lost but the team at Perfect Pet were so lovely and kind, they talked me through everything and my claim was paid so quickly. With all the costs I have this was a massive relief to my partner and I. Great pet people. I can't thank them enough. Reviewed on: 4th August 2023

These guys are Brilliant, their service is above and beyond!

5
These guys could not be more helpful, if you are looking for the Perfect pet insurance, with a super helpful company this is it. Reviewed on: 3rd August 2023

Superb company

5
Lady I spoke with was very informative and sympathic as my pet was unwell and needed treatment. Explained things in great detail and answered all my queries Reviewed on: 3rd August 2023