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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

New customer

5
I have recently purchased pet insurance via Perfect Pet on the back of a recommendation from two friends, obviously not claimed yet but the sign up process was super easy and a really good price compared to others! Reviewed on: 1st August 2023

Insurance

5
Simple and affordable, as it should be. Reviewed on: 31st July 2023

Excellent

5
Been with Perfectly Pet for 4 years, first claim, hassle free, this year. Would recommend. Reviewed on: 31st July 2023

helpful and polite

5
Tracy was lovely over the telephone so helpful in explaining everything a smooth and easy transaction. Reviewed on: 31st July 2023

Have been outstanding for our family

5
We have 3 care dogs for our 3 autistic children; we got full lifetime cover for all 3 pups when they came home. One developed hip dysplasia at around 7 months; and Perfect Pets have covered everything, taking the stress and worry out of the out of the money side of things so that we could focus on getting her well again so that she could be with our son. Cannot rate them highly enough and consider them excellent value for money. I have just renewed our policies, and I would not hesitate to recommend them to friends and family. Reviewed on: 31st July 2023

Good

5
So far so good, only signed up this morning so why ask what I think im unsure of. Reviewed on: 30th July 2023

brilliant

3
very easy and very happy I will definitely recommend Reviewed on: 30th July 2023

Star pet insurance

5
Understands what our pets need - practical and invaluable Reviewed on: 30th July 2023

Really helpful with sound advice

5
Excellent advice & really helpful. I’d definitely recommend Reviewed on: 29th July 2023

Great price for great cover.

5
Paid for my puppy recently. Cover costs and what's included are very competitive and I'm impressed with the extra offers you can get. Reviewed on: 29th July 2023