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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Perfect Pet rewarding in more ways than one

5
Really informative pet insurers and really good rewards scheme with attractive offers that not had with any other pet insurance providers. Reviewed on: 28th July 2023

Best Insurance for my Dog

5
After a lot of scrolling through insurance company's with a lot of things that I didn't need I found Perfect Pet Insurance they are the best. Reviewed on: 28th July 2023

Perfect Pet Insurance is perfect!

5
The premium is competitive and although I haven’t had to use it yet, feedback from the breeder and friends is good. Reviewed on: 28th July 2023

All round good value

5
I have 3 dogs so it is good to have an affordable but comprehensive policy for the reassurance that they are covered Reviewed on: 28th July 2023

Amazing service

5
Great service for my dog and amazing benefits also! Reviewed on: 27th July 2023

Perfect

5
Dealing with the customer service team is so easy and they go above and beyond to help nothing is a hastle for them. Price wise they are very competitive and the chiice of policies they have are great. All round great pet insurance company to have on your side. Reviewed on: 27th July 2023

Canny pet insurance

5
This company made it very easy for me to insure my pet dog.They were so helpful.and polite Reviewed on: 27th July 2023

Fast service!

5
The custommer service is verry good. I recommend everyone with a pet this insurance. When something happens the payout is verry fast. Reviewed on: 27th July 2023

Best pet insurance

5
Very good customer service !! Paid out quickly. First class !! Reviewed on: 26th July 2023

Great complany

5
Good customer service and quick pay out Reviewed on: 26th July 2023