Write a review

Go to business site

Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

View other Perfect Pet Insurance products

4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

Visit provider site Read all reviews See your review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Missing direct debit

I accidentally missed my payment and the team were super helpful with sorting it out Reviewed on: 14th July 2023

Okay

Some problems with them not paying out! Reviewed on: 14th July 2023

Super quick to set up.

Very quick and super easy to follow, information was easy to read advice was sound. Making it easy to make a quick judgment. Reviewed on: 14th July 2023

Excellent insurance which covers everything I need.

I have 2 dogs insured with Perfect Pets. When my dog had pups I recommended that the buyers purchase the same insurance. Reviewed on: 14th July 2023

Reasonable priced insurance

I emailed a query I had and was very impressed that I received a phone call back with the information requested. Reviewed on: 14th July 2023

Friendly staff

Didn’t want to wait too long to get through on the phone and when I did the staff were super friendly Reviewed on: 14th July 2023

Missing premiums

Due to unforeseen circumstances I missed several payments - they were so helpful and set up a plan to make sure my cat was still covered Reviewed on: 14th July 2023

Amazing service all round

Thank you to the team for being so kind when I was so upset about my poorly doggo Reviewed on: 14th July 2023

Amazing!!

I have had the best experience with this company. They can’t do enough for you. Extremely accommodating and helpful. Highly recommend! Reviewed on: 14th July 2023

Mind was put at ease

When I needed to make a claim with Perfect Pet, the members of team I spoke to on the phone gave me so much information on my policy & how to make a claim and really put my mind at ease at such a stressful time with having to make so many vet visits. The service was overall great! Reviewed on: 13th July 2023

Alternative products

Pet Insurance
from Healthy Pets 4.64 from 259 reviews
Pet insurance
from Spot On 0.00 from 0 reviews
Pet insurance
from John Lewis 1.48 from 46 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub