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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great price

I have my French bulldog insured and am very happy with the price I pay, I have the highest cover due to their health conditions and other company’s are quoting x3 as much!!! Reviewed on: 13th July 2023

Very happy my pet has cover

My puppy became poorly and needed an operation which was paid for within a few days!! So happy I choose this company Reviewed on: 13th July 2023

Great insurer

I had to recently contact perfect pet to change some details and the person I spoke to was extremely helpful, I felt very comfortable knowing my pet is insured with them! Thank you perfect pet Reviewed on: 13th July 2023

Great value

Insured 2 dogs for the price of one with other insurances on lifetime policy. Reviewed on: 12th July 2023

Easy to do

Easy to call and easy to amend any details when I’ve rang the team - they also have an online vet which helped make me less worried after my dog swallowed a stone Reviewed on: 12th July 2023

Just what you need

easy, simple, great price, fantastic perks! Reviewed on: 12th July 2023

A quality pet insurance for a good price.

The people on the phone at perfect pet insurance are kind and warm. I have spoken to them a few times and have always had extremely helpful people quickly assist me with me queries. Reviewed on: 12th July 2023

Great Pet Insurer

Supportive, empathetic, fast pay out on my claim and the phone advisors were so helpful and polite Reviewed on: 12th July 2023

Excellent Customer Service From Perfect Pet

Perfect Pet are fantastic and so helpful every time I call up. My calls are answered quickly and I always reach a real person, not a robot like lots of other places... My policy is due to renew in August and I have no reservations about continuing my cover! Reviewed on: 12th July 2023

Thank you

Paid out my claim in 2 days which was better than expected if any insurance company Reviewed on: 12th July 2023

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