Write a review

Go to business site

Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

View other Perfect Pet Insurance products

4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

Visit provider site Read all reviews See your review

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great Service

Everytime I need to contact them for help with my fur baby they are so friendly and efficient Reviewed on: 11th July 2023

Super easy

Was so easy to take out my policy and documents arrived straight away Reviewed on: 10th July 2023

Great pet insurance really good customer service

My experience with perfect pet insurance was great. They provided great customer service and were very friendly. Definitely recommend. Reviewed on: 10th July 2023

So helpful when Barney was poorly

Made the claiming process so easy so I could focus on getting Barney better Reviewed on: 10th July 2023

Fantastic Company

Tony was amazing at helping me change my direct debit issue. He also asked questions about my Baby Bruce and I felt like he genuinely cared for his well-being Reviewed on: 10th July 2023

Pawsome Experience

Chloe was superb and really showed me what compassion was when my dog became poorly. My little Dusty is my everything and she made me feel at ease. I wish all experiences were like this! Reviewed on: 10th July 2023

Great

All very helpful, great knowledge and easy to take to. Reviewed on: 10th July 2023

Extremely nice service

People were very friendly and super informative Reviewed on: 10th July 2023

Excellent

My experience with Perfect Pet has been excellent, customer service is fantastic and the claims process is quick and easy. Reviewed on: 10th July 2023

Very friendly staff

i have always had great service from the call centre staff, they are very friendly and helpful Reviewed on: 10th July 2023

Alternative products

Pet Insurance
from Allianz 1.92 from 8 reviews
Pet insurance
from Petplan 4.86 from 2342 reviews
Pet Insurance
from InsureandGo 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub