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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

dead easy to work with

super fast super easy and cheap Reviewed on: 5th August 2022

Easy setup

Very easy to set up, reasonable price and great perks Reviewed on: 5th August 2022

Great insurance at a great price

So easy to get in contact with and great price Reviewed on: 5th August 2022

Good value

Great value cover and easy to purchase. Reviewed on: 4th August 2022

Fantastic

Amazing service, fantastic cover Reviewed on: 3rd August 2022

Scammed by perfect pet

I am shocked that this company had even been nominated for this award. If they win it is an insult to all insurers who treat their customers fairly. They have scammed countless customers out of their hard earned money and then refused to pay out on valid claims. The ombudsman were unable to get involved as their underwriters are based abroad so can’t get involved. They have been featured on itv news as well as watchdog. I hope you take reviews into consideration… Kind regards, Sacha Pickering Reviewed on: 3rd August 2022

Friendly and helpful!

The customer service staff are always really friendly and willing to help! All claims are dealt with promptly Reviewed on: 3rd August 2022

Excellent

Iv only just signed up with them but was very pleased with the price for my two beautiful cats and I am sure they will be very good and alway there for information Reviewed on: 3rd August 2022

Great Value

Perfect pet give great value for Pet Insurance which means I can continue to keep my dog covered Reviewed on: 3rd August 2022

Everything we need !

This is our first policy as we are new owners. We looked at numerous insurance providers, this one offered the best cover and best price. The policy details were clear and easy to understand . Reviewed on: 3rd August 2022

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