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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

A good company

3
A good company as yet I ever had to claim but my dog has been with this company for five years Reviewed on: 2nd August 2022

Easy to understand.. No hidden charges and genuinely suited with them

5
Great company and well looked after as a customer Reviewed on: 2nd August 2022

Great Value

5
Having extensively searched for an affordable insurance for my dog, Perfect Pets came up trumps! Reviewed on: 2nd August 2022

Excellent value and rewards scheme

4
Very happy as they offer competitive value for money and an great rewards scheme Reviewed on: 1st August 2022

Reasonable prices, great cover

5
Great level of cover and amazing value. No gimmicks. Reviewed on: 31st July 2022

Great insurance

5
I love that we get rewards for going with perfect pet. Great insurance company Reviewed on: 31st July 2022

Great price, cover and service.

5
Simple and straight forward and policy “does what it says on the tin” Reviewed on: 31st July 2022

Friendly Staff

5
The team are so friendly and helpful Reviewed on: 31st July 2022

Good quality insurance for life

5
Great insurance at reasonable prices Reviewed on: 30th July 2022

Top Quality service and products

5
Couldn’t recommend Perfect Pet Insurance highly enough! From a smooth onboarding process to fantastic customer services, thank you for doing the best by my Paddy dog. Reviewed on: 30th July 2022