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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1748 reviews)

View other Perfect Pet Insurance products

4.71

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

85% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

Very helpful staff, great service Reviewed on: 15th October 2024

Great VFM. No hidden exclusions.

Quote was simple. Cover explained clearly. No hidden costs or exclusions. All very upfront and easy to understand. Great VFM Reviewed on: 5th September 2025

I had a problem with direct debits and customer serv...

I had a problem with direct debits and customer service sorted it out in a really friendly and professional manner. The customer service agent was really helpful and. Went above and beyond to sort out the issue. Reviewed on: 5th September 2025

Easy choice

You had the best value for money I could find and setting up the account was effortless. So far I have been really impressed. Reviewed on: 4th September 2025

Great service, recommended by which?

Great service, recommended by which? Reviewed on: 4th September 2025

So Helpful

Elliot was so helpful, polite, and sorted everything out with professionally, amazing Reviewed on: 4th September 2025

I found the transition to perfect pet from my old in...

I found the transition to perfect pet from my old insurance company very easy and the process easy to follow. The welcoming emails were informative and friendly and easy to follow. They also provide excellent value for money. Reviewed on: 3rd September 2025

All very easy and a great quote.

All very easy and a great quote. Would happily use again! Reviewed on: 3rd September 2025

Great service

Are insurance increased, but after a phone call we managed a small discount, thank you. Reviewed on: 3rd September 2025

Perfect pet have been a fan insurer for my dog for s...

Perfect pet have been a fan insurer for my dog for several years. They quickly deal with claims and resolve any issues. Reviewed on: 3rd September 2025

I have found their customer care amazing.

I have found their customer care amazing. Reviewed on: 3rd September 2025

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