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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1748 reviews)

View other Perfect Pet Insurance products

4.71

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

85% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

Very helpful staff, great service Reviewed on: 15th October 2024

Pawfect from the beginning

Really easy to setup and great prices, it’s nicer to know that my pup is covered against what life throws at her (even her favourite ball) Reviewed on: 3rd September 2025

Simple process.

Simple process. Cover needed for peace of mind was easy get. Reviewed on: 3rd September 2025

I needed to claim as my Dog was attacked by another...

I needed to claim as my Dog was attacked by another dog on a walk and needed antibiotics however as it was a friend that was walking the dog the claim was rejected. This is ridiculous. Reviewed on: 3rd September 2025

Pet insurance

Very Helpful Guy called Elliot explained everything very pleasant, thank you. Reviewed on: 3rd September 2025

Customer service

Communication was so easy and staff were very helpful Reviewed on: 3rd September 2025

Great service

Had to call customer service, the advisor was super helpful, followed through with everything he said he’d do and sped up the process for me due to the delay I’d experienced. Reviewed on: 3rd September 2025

So fast to answer the phone and actually speak to a...

So fast to answer the phone and actually speak to a human Reviewed on: 3rd September 2025

Great so far.

Great so far. Happy with the new policy. Reviewed on: 28th August 2025

It was easy and very simple to buy the right insuran...

It was easy and very simple to buy the right insurance for my dog Reviewed on: 27th August 2025

Very friendly and personal service.

Very friendly and personal service. Spent time explaining options and easy to understand. Great for renewal too as process don’t go up to much. Reviewed on: 26th August 2025

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