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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1748 reviews)

View other Perfect Pet Insurance products

4.71

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

85% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Very helpful staff, great service

Very helpful staff, great service Reviewed on: 15th October 2024

Amazing Company!

Everytime i have had to call Perfect Pet they have always been very helpful and solved my query very fast. I have recently had to make a claim onto my insurance which again was very easy with a lot of support offered and step to step instructions on what i needed to do. Reviewed on: 22nd August 2025

They have been great throughout the years we have be...

They have been great throughout the years we have been with them. Reviewed on: 22nd August 2025

Great customer service

I called to cancel a renewal and they price matched my new plan. Reviewed on: 22nd August 2025

Customer service really helpful.

Customer service really helpful.haven’t had to claim for anything yet so cannot comment on anything else Reviewed on: 22nd August 2025

Amazing!

Really easy website to use. Really decent prices for monthly/yearly insurance. Will definitely recommend if ever asked. Reviewed on: 22nd August 2025

Perfect Pet Cover and Service

I have stayed with Perfect Pet Insurance for 3 consecutive years. They paid a claim for one of my dogs when she needed surgery and I renewed the following year. I took out another policy for my younger dog and they helpfully adjusted my existing policy to reduce the overall cost. Couldn't be happier! Reviewed on: 21st August 2025

Telephone staff very friendly and helpful, really th...

Telephone staff very friendly and helpful, really thorough Reviewed on: 21st August 2025

Price was very competitive

Price was very competitive, the website was easy to navigate and the cover seems good for what we need Reviewed on: 21st August 2025

Simple and stress free

It was so simple and easy to arrange insurance for my 2 dogs...As we never have enough time to do these things every year Reviewed on: 20th August 2025

Easy process and great value for money

Easy process and great value for money Reviewed on: 20th August 2025

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