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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.76 (1746 reviews)

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4.73

Based on 1,746 reviews, last reviewed 3rd Dec 2025

54% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Connor sorted my direct debit issue quickly and assu... Connor sorted my direct debit issue quickly and assured me it would be resolved Reviewed on: 20th November 2025

Latest lowest rating:

1

Avoid at all costs. The majority of high ratings from customers seem based on cost of the insurance - and Perfect Pet are certainly competitive. If my personal experience... Read more Reviewed on: 3rd December 2025

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1746)

Review of the Perfect Pet Insurance, Pet Insurance:

Easy claims process

Helped massively when I had to claim, really took away all the stress of the situation. Reviewed on: 18th July 2022

I had assumed that the policy would be more expensiv...

I had assumed that the policy would be more expensive than last year but was horrified at the increase. On checking comparison web site I was very disappointed to find the same policy at only a small increase. After 25 minutes wait for my phone call to be answered I was pleased that your operative could match the site price. I have to admit I was tempted to look elsewhere as I feel you do not value loyalty. Reviewed on: 14th October 2025

Positive experience

Really easy positive experience and easy to identify components of the policy. Reviewed on: 13th October 2025

Cheap as chips

Fast and good cover and value for money Reviewed on: 13th October 2025

Happy dog

From start to finish they sorted my claim out quickly with no argument Reviewed on: 13th October 2025

Perfect experience

I have had some absolutely terrible experiences with pet insurers, all very well known if I’m honest and their treatment of their customers was shocking especially when I was grieving for my pet. Perfectpets from start of the claim and their ongoing service has been so far impeccable. They have explained all the clauses and when they speak to you , it’s coming from an empathetic attitude. They are knowledgeable in their processes and will ask you to check any hidden costs or limits on costs. I am always very cautious of insurance providers with older pets but so far, perfectpets have been very good,. Reviewed on: 13th October 2025

Easy experience no problems good value for money

Easy experience no problems good value for money Reviewed on: 13th October 2025

PerfectPet PerfectService!

I have had to contact perfectpet several times for updates to my insurance due to relationship breakdowns and house moves and they have been incredibly empathetic and helpful every time. They didn't charge me for changing my address and when I decided I wanted to cancel and shop around (after cut off!) they honoured it without judgement or charge. I have now set up another plan with them and hope to stay long term. Reviewed on: 13th October 2025

Easy and great value

Very easy to set up insurance and fantastic communication. Great value too Reviewed on: 13th October 2025

Competitive pricing

Havent had to make a claim yet so not sure how it would be handled. Took a long tome to get through on my renewal but eventually contaxt was made Reviewed on: 13th October 2025

I've only just taken out the policy.

I've only just taken out the policy. The gentleman on the phone was very polite, helpful and knowledgeable about the product he sold me. Reviewed on: 12th October 2025

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