Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Perfect experience would definitely recommend I have...

5
Perfect experience would definitely recommend I have all 4 pets with you Reviewed on: 27th September 2024

Not sure what to write yet as not been with them lon...

5
Not sure what to write yet as not been with them long, all ok so far Reviewed on: 27th September 2024

Team really helped me when I was upset about my cats...

5
Team really helped me when I was upset about my cats recent diagnosis. Explained wgat I needed to do and even spoke to the vet on my behalf Reviewed on: 27th September 2024

Claiming was easy, however abit behind the times wit...

5
Claiming was easy, however abit behind the times with the form. However, I got my money back which is all I can ask for Reviewed on: 27th September 2024

I’ve recently signed up with my puppy after hearing...

5
I’ve recently signed up with my puppy after hearing great reviews, sign up process was super easy payments are reasonable and I feel assured that my puppy is well protected Reviewed on: 26th September 2024

Competitive price and good cover.

5
Competitive price and good cover. Best in the market Reviewed on: 26th September 2024

I wont know until the time comes to claim but all go...

5
I wont know until the time comes to claim but all good so far! Reviewed on: 26th September 2024

Easy to set up and very good value for money

5
Easy to set up and very good value for money Reviewed on: 26th September 2024

Easy, quick and pain free, what more could I ask for...

5
Easy, quick and pain free, what more could I ask for when setting up insurancee Reviewed on: 26th September 2024

Betty is insured and I hope she is covered if she ev...

5
Betty is insured and I hope she is covered if she ever needs it. Fingers crossed! Reviewed on: 26th September 2024