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Perfect Pet Insurance: Pet Insurance reviews

4.71
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
81% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Insurance is confusing but PP managed to make it all...

5
Insurance is confusing but PP managed to make it all simple and I know what I have purchased Reviewed on: 27th September 2024

New joiner

5
All I have done so far is join and everything has been smooth and easy to understand Reviewed on: 9th October 2025

Easy and quick to sort

5
Easy and quick to sort. Affordable also Reviewed on: 9th October 2025

attentive customer service

5
lowest price on comparison site and when dealing with Sam in customer service he couldn’t have been better Reviewed on: 8th October 2025

I have set up for two dogs and the procedure was sim...

5
I have set up for two dogs and the procedure was simple straightforward. Time will only tell how good the company is if I have to make a claim. Reviewed on: 8th October 2025

Fortunately I haven't had to make a claim but my ins...

5
Fortunately I haven't had to make a claim but my insurance price was very good and offered everything my previous insurer did Reviewed on: 8th October 2025

Excellent price highly recommended

5
Excellent price highly recommended Reviewed on: 8th October 2025

Fast and easy experience over the phone

5
Fast and easy experience over the phone Reviewed on: 8th October 2025

English speaking and can actual...

5
Easy to get a quote, English speaking and can actually understand him. Not sure about clarity or ease at a claim,because I haven't needed to yet. Hope it is the same. Reviewed on: 8th October 2025

Pet insurance

5
Found this insurance through Supermarket site. Good value for money though did not use if yet Reviewed on: 8th October 2025

There are unnecessary hurdles when trying to claim p...

1
There are unnecessary hurdles when trying to claim prescription costs for previously authorised claims. This presents as a tactic to put customers off claiming for subsequent ongoing treatment costs. Make it simpler! Reviewed on: 7th October 2025