Smart Money People Logo

Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great easy to use online service

5
Great easy to use online service Reviewed on: 29th July 2024

I think perfect pet is amazing I have only just take...

5
I think perfect pet is amazing I have only just taken out my policy but setting it up was really easy and smooth and I’m definitely happy with my choice! Reviewed on: 29th July 2024

Easy to navigate website, good cover

5
Easy to navigate website, good cover Reviewed on: 29th July 2024

It was very easy to get my pet insurance

5
It was very easy to get my pet insurance Reviewed on: 29th July 2024

Great and easy to apply for.

5
Great and easy to apply for. Offered good service Reviewed on: 28th July 2024

Website easy to use, not too expensive and no jargon

5
Website easy to use, not too expensive and no jargon Reviewed on: 27th July 2024

Good value

4
Very friendly good value easy to sort out Reviewed on: 26th July 2024

Professional and efficient

4
When, taking out the policy my queries and questions were answered immediately professionally and courtesy Reviewed on: 26th July 2024

Easy set up - fortunately haven't had to use

5
Easy set up - fortunately haven't had to use, hopefully rains that way. Reviewed on: 26th July 2024

Customer service is excellent.

5
Customer service is excellent. So refreshing to be able to actually speak to someone directly! Reviewed on: 26th July 2024