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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Easy to contact and set up.

5
Easy to contact and set up. Cheap and value for money Reviewed on: 19th July 2024

Great customer service

5
I had to add a pet to my policy which meant the renewal had to be cancelled. It was done in less than a minute. Great service Reviewed on: 19th July 2024

Very easy and quick process just how I like...

5
Very easy and quick process just how I like it xx Reviewed on: 19th July 2024

Very smooth and easy to use, very easy to sign up st...

5
Very smooth and easy to use, very easy to sign up stress free Reviewed on: 19th July 2024

Very happy with the service 100%

5
Very happy with the service 100% Reviewed on: 19th July 2024

Great price for the cover I wanted for my day.

5
Great price for the cover I wanted for my day. Very efficient at sending all the policy details. Reviewed on: 18th July 2024

Although fairly new to Perfect Pet Insurance I have...

5
Although fairly new to Perfect Pet Insurance I have found them to be great Reviewed on: 18th July 2024

User friendly

5
Very easy to set up the insurance for my lovely doggie, and the communication was very user-friendly. And the price is great. Thank you Reviewed on: 18th July 2024

Am new to Perfect Pet but no problems in switching a...

5
Am new to Perfect Pet but no problems in switching and saved money doing it. Reviewed on: 18th July 2024

New customer so can’t comment other than value on pr...

5
New customer so can’t comment other than value on pricing Reviewed on: 18th July 2024