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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Excellent service, simple process.

Excellent service, simple process. The staff were very polite and knowledgable. Reviewed on: 9th July 2024

The renewal team were really helpful and found me a...

The renewal team were really helpful and found me a great rate - I also had a lot of questions but they helped me to understand what I am actually paying for! Excellent service and always a friendly voice at the end of the phone Reviewed on: 9th July 2024

I’m new to Perfect Pet and never had a claim and tou...

I’m new to Perfect Pet and never had a claim and touch wood won’t have one but their customer service so far has been fantastic Reviewed on: 9th July 2024

Got my boy Barley covered for a fairly good price an...

Got my boy Barley covered for a fairly good price and haven't had any problems so far. Reviewed on: 9th July 2024

The customer service team are so friendly and polite!

The customer service team are really great. Every time I speak to them, they are always so friendly and polite. They are always trying to do their best to help and you can really tell on the phone. Reviewed on: 9th July 2024

Thank you!

My dog Otto was quite unwell and had to go to the vets - Perfect Pet were very kind and empathetic on the phone, they answered all my questions about putting in a claim. My claim was then assessed and paid quickly! Reviewed on: 8th July 2024

Really positive and friendly people and super helpful

Really positive and friendly people and super helpful Reviewed on: 8th July 2024

Perfect pet are the best.

Perfect pet are the best. I've had insurance with perfect for many years. They have the nicest staff members and are very quick to help out. Reviewed on: 8th July 2024

Great Experience

Great prices and great customer service Reviewed on: 8th July 2024

Smooth, quick and transparent set up and comprehensi...

Smooth, quick and transparent set up and comprehensive system Reviewed on: 8th July 2024

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