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Perfect Pet Insurance: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.72 (1748 reviews)

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4.72

Based on 1,748 reviews, last reviewed 27th Jan 2026

99% decrease in 5 star reviews

in the past 90 days

89% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026

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About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Great prices

Great price I have 5 dogs insured by them Reviewed on: 8th July 2024

Direct debit easy to set up, payments collected ever...

Direct debit easy to set up, payments collected every month and no issues so far! I can easily view my docs and cover is what I need (fingers crossed) - hoping I wont ever need it but nice to know its there Reviewed on: 8th July 2024

Value for money

I was able to take out the policy online really easily and was sent my policy documents straight away. The value for money is excellent and I feel better knowing my puppy is protected. Reviewed on: 8th July 2024

Quick and compassionate when dealing with my situation

Quick and compassionate when dealing with my situation Reviewed on: 8th July 2024

Great service at renewal

Recently had my renewal, called to query price as found cheaper with another provider. They fully explained the benefits of my policy I had with them, very knowledgeable and helpful. Due to this I chose to renew another year! Reviewed on: 8th July 2024

Amazing customer service and excellent service

Amazing customer service and excellent service Reviewed on: 8th July 2024

My experience with Perfect Pet has been exceptional.

My experience with Perfect Pet has been exceptional. The coverage plans are comprehensive and affordable, offering great value for pet owners. The claims process is straightforward and efficient, with quick reimbursements that take the stress out of unexpected veterinary bills. Customer service is top-notch; the representatives are always friendly, knowledgeable, and eager to help with any questions or concerns. I feel confident knowing that Perfect Pet has my pet's health and well-being as a top priority. Highly recommend to any pet owner looking for reliable and hassle-free insurance! Reviewed on: 8th July 2024

Excellent Customer Service

My dog has been covered by Perfect Pet Insurance for a couple of years now and I have always had an excellent experience whenever I have needed to contact them. The expertise within the customer service department has shone through, especially when I have needed to claim for treatment. Highly recommend. Reviewed on: 8th July 2024

Really great customer service

Really great customer service - easy to use claim process - really empathetic phone agents Reviewed on: 8th July 2024

Amazing Service and paid claim within 4 days for dog...

Amazing Service and paid claim within 4 days for dog Saint Bernado. Team were really compassionate and put me at ease Reviewed on: 8th July 2024

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