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Perfect Pet Insurance: Pet Insurance reviews

4.72
Based on 1,748 reviews, last reviewed 27th Jan 2026
99% decrease in 5 star reviews
in the past 90 days
89% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
4%

Latest highest rating:

5

Spoke to a polite, native speaker. Spoke to a polite, native speaker. Service was a little slow but that wasnt a problem. Resolution made with common sense, that was a plus. Reviewed on: 15th January 2026
Jim's avatar
Jim

Latest lowest rating:

1

Disgraceful company, will do anything to not pay out... Disgraceful company, will do anything to not pay out for a genuine claim. Our dog had surgery in 2022 but it was noted his ears needed cleaning. Becau... Read more Reviewed on: 27th January 2026
Philip's avatar
Philip

About this product

Perfect Pet offer pet insurance for dogs and cats.

Perfect Pet insurance for dogs and cats can start from just four weeks old, with no upper age limit for pets in their senior years. 97% of claims are paid in just five working days and if the vet accepts, payments can be made direct to them.

Perfect Pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Perfect Pet before, you can also leave a review and share your experience.

Perfect Pet Insurance Pet Insurance reviews (1748)

Review of the Perfect Pet Insurance, Pet Insurance:

Perfect Pet made understanding insurance easy!

5
At first I found looking for pet insurance very confusing. There were so many to choose from and I didn't understand most of the jargon. I was looking for cover for my dachsund, so that any future issues she may have could be covered. I had a dachshund as a child who was not insured and she had to be put down because we could not afford the surgery! I did not want this to happen to my current dachshund! I found perfect pet through compare the market. I was very pleased they offered such a good deal and decided to go with them as they made understanding the details so easy. Thank you! Reviewed on: 26th September 2024

Excellent price and easy application/service

5
Very easy website to navigate, good quote Reviewed on: 12th October 2023

Great company

5
Very easy website with loads of details so you know what you are getting Reviewed on: 12th October 2023

Dog insurance

5
Very easy to insure, and gave me all the option plus more than my previous insurer. Reviewed on: 11th October 2023

Excellent value for money

5
A really easy to use website, no complications or added extras Reviewed on: 11th October 2023

Very quick and easy to do online

5
Quick and easy to insure and a very good level of cover Reviewed on: 11th October 2023

Good service

5
Easy process didn't take long to set up Reviewed on: 11th October 2023

Affordable, simple and competitive

5
So easy to sign up and offer a lot more than similar providers at the same price point. Happy to say I haven't had to claim but that's why we have insurance isn't it. The onboarding and all communication though has been easy, straightforward and most importantly, easy to understand. Reviewed on: 11th October 2023

Excellent

5
Excellent customer service, highly recommended Reviewed on: 10th October 2023

Great insurance

5
Covers all the basics for a very reasonable price.. also got a discount for having more than one pet on the same claim... Reviewed on: 10th October 2023

Amazing service. Look no further.

5
For a super efficient, cost effective, hassle free service that gives real peace of mind for your pets safety look no further. I wish I had moved my pet insurance to perfect pet years ago. Reviewed on: 10th October 2023