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permanent tsb : Current Account reviews

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1.92
Based on 15 reviews, last reviewed 2nd Aug 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
27%
4 star
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0%
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7%
See only 2 star reviews
7%
See only 1 star reviews
59%

Latest highest rating:

5

Excellence at TSB, Byres Road, Glasgow. Outstanding example of TSB quality Service. All local branches closed. I am 81. On 3 visits to Byres Road Branch. Lisa ( manager) and staff could no... Read more Reviewed on: 19th August 2023
Stephen Joyce's avatar
Stephen Joyce

Latest lowest rating:

1

Three-time scam victim in one year I have been a customer of Permanent TSB for quite some time, but my recent experiences have been incredibly disappointing and worrying. In the past ye... Read more Reviewed on: 2nd August 2024
Lourdes G's avatar
Lourdes G
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About this product

permanent tsb Current Account reviews (15)

Review of the permanent tsb, Current Account:

THEY LOST A 10K TRANSFER!!!

1
Absolute scammers with no responsibility. They lost a 10K transfer from my Permanent TSB explore account to my WISE EU account. The details are correct. They have no clue where the money is after 3 weeks! They refused to provide proof of transfer (a simple PDF stating full name, bank details, amount sent, date, and currency) to have the receiver bank investigate too. Each time I need to explain what's going on again and again. No one takes responsibility. They only say, "we sent it" and that's all. Awful experience. We're opening a complaint with the Ombudsman and then taking this matter up with a solicitor if that does not help. DO NOT leave any monies here. If you have an issue, you're done for. I worked with many banks, and this is BY FAR the worse. Reviewed on: 15th February 2023
Francisco BV's avatar
Francisco BV

Good condition

5
I like this bank because everythink is easy and 100%safe i’m very happy Reviewed on: 21st November 2018
Alexandru Munteanu Mihalcea's avatar
Alexandru Munteanu Mihalcea

Rude customer service

1
My husband wanted to open an account with these but was treated like a criminal a pure disgrace Reviewed on: 10th October 2015
Lisa Bridgette's avatar
Lisa Bridgette

Dismal service after changing my account from another bank

1
Changed by bank account online. Still waiting for a debit card almost 4 weeks after initiating the change. Spoken to branch and online staff, still no sign of the debit card arriving. Extremely frustrating and such an inconvenience, advice from call centre staff poor it was real knucklehead advice. Reviewed on: 5th October 2015
Iaiin's avatar
Iaiin

Basic at best

3
It's a basic account, pretty much no thrills. What lets them down is some of the staff who seemingly feel harassed when minor questions are asked of them. Have been thinking of leaving for a while. Reviewed on: 3rd September 2015
Ryan_D's avatar
Ryan_D

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