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Pet Protect: Pet Insurance reviews

Name: Pet Insurance
Rating: 3.97 (31 reviews)

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3.53

Based on 31 reviews, last reviewed 6th Dec 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

62%

13%

2 star

19%

Latest highest rating:

4

I found their sign up straightforward with easy rene... I found their sign up straightforward with easy renewal. I have not had to claim (and hope I never have to) but so far all of my dealings with them ha... Read more Reviewed on: 14th October 2024

Latest lowest rating:

1

Just joined PetProtect to cover my 14 week old puppy. Just joined PetProtect to cover my 14 week old puppy. Unfortunately he came down with a sickness yesterday. Theres a 15 day period in which you aren’t... Read more Reviewed on: 6th December 2024

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About this product

Before choosing your new insurer, check customer reviews to gain valuable insight into the provider and its policies. We collect Pet Protect pet insurance reviews to help you make an informed decision.

Pet Protect offers insurance policies for cats and dogs, with the choice between Lifetime Care or Condition Care. There’s also an additional product, PetConnect, that provides policyholders with access to 24/7 veterinary advice.

If you’re considering a policy with Pet Protect, learn more about what you can expect by reading our reviews. Find out what animal customers have insured with Pet Protect and if they have been satisfied throughout. Learn more about the PetConnect add-on and whether policyholders have found it useful. Find out about the claims process and how easy customers have found it. Check out the Pet Protect pet insurance reviews on Smart Money People.

Have you had a pet insurance policy with Pet Protect? Did you insure a dog or cat, and which policy did you choose? If you have PetConnect cover, have you used the vet support, and if so, were you satisfied with the service? Would you renew your policy and recommend the provider to family and friends? Whether good or bad, write an honest Pet Protect pet insurance review today. Together, we can help people like you make better financial decisions.

Pet Protect Pet Insurance reviews (31)

Review of the Pet Protect, Pet Insurance:

DIDNT PAY OUT FULLY

Despite us having a £4000 pay out limit for dog Heath care Our vet bill was £4200 we received around £1300 in total . Be careful what you sign for Reviewed on: 4th May 2023

Don't waste your money

You pay for premium insurance. £37 a month for the confidence if your pet is poorly you can access care. We needed emergency care over a weekend . They refused to pay as they don't cover sepsis. We had investigations into enlarged prostate which let to sepsis. Expensive for us and not covered . We had cremation protection which we also were refused . Better cheaper companies out there. Reviewed on: 3rd May 2023

Very quick and easy to claim

The form was easy to print out and fill in and the claim was processed very quickly. Reviewed on: 25th January 2023

Frank the dachshund

It was very easy and very competitive now I have piece of mind for my puppy future wellbeing thanks. Reviewed on: 25th January 2023

Good so far

Nothing to tell yet we pay our insurance and hope nothing happens to our pet, but have peace of mind knowing you are there Reviewed on: 5th October 2022

Great and easy company to work with!

It was such a simple process to get our Nellie's insurance sorted! Everything is easy to understand and great offers! Reviewed on: 5th October 2022

Straight forward

My claim was handled quickly and with minimal fuss - cannot fault the service. Reviewed on: 22nd July 2022

Product gets more complicated as pet gets older

Credit where it's due - they have always paid out when it's due but every year the pet gets older, the calculation seems to get more convoluted. I like the fact that it's a lifetime policy but the excess, contributions to claims etc don't always feel very transparent. They have something called a vet fee which doesn't got to the vet! Reviewed on: 16th May 2022

Thumbs Up

So far so good , i have had no issues Reviewed on: 23rd February 2022

Pet cover

I have had my 9 year old Olde English Bulldogge insured with pet protect since he arrived either us at 9 months of age, so when our wee Wren came along at 8weeks old a couple of moths ago I shopped around for insurance, she came with a free month's cover with Agria, a company I had never heard of but now elderly advertised. I spoke to Pet Protect and insuring the pup was a fifth of the price quoted by Agria! And almost identical cover, well done Pet Protect for not hiking your prices up relentlessly every year and for not ripping off pet owners with exorbitant fees and scenarios of doom and gloom, preying on the minds of doting pet owners! Thank you. Reviewed on: 18th January 2022

Great value , Fantastic price

Over the past 10-15 years my spaniels have always been insured with Pet Protect especially as they get older I know I can still insure them. Not every pet insurance will insure a dog over 8 years of age and this is so important to us Reviewed on: 29th November 2021