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Petplan: Pet insurance reviews

View other Petplan products
4.67
Based on 2,346 reviews, last reviewed 20th Jul 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Essential pet cover Great cover for my pet, all the right treatments covered and easy to claim Reviewed on: 17th July 2026
Ginger's avatar
Ginger

Latest lowest rating:

1

Stay away to avoid Heartbreak in time of need! We have been with Petplan for over 7 years. We took out a lifetime policy, and by this year the annual premium was £4,000, with payments of around £18... Read more Reviewed on: 20th July 2026
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Meir
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2346)

Excellent service had no problem at all in claiming.

5
Last year my dog had a dental problem and he had to have anti- biotics and then 4 teeth removed and cleaned. Payment on my claim was prompt. Reviewed on: 21st September 2022
Lesley Parton's avatar
Lesley Parton

Definitely recommend

5
Brilliant and great price especially for full package Reviewed on: 20th September 2022
Pauline Mcculloch's avatar
Pauline Mcculloch

The best

5
My cat is currently in critical condition in Highcroft hospital and because of Petplan I am able to get him the best care he needs. I am so glad I am with them. Reviewed on: 13th September 2022
Jessica Mitchell's avatar
Jessica Mitchell

Excellent hassle free service

5
I have had to make numerous claims for my Labrador in the last few years. Petplan keep me regularly informed by text. Reviewed on: 8th September 2022
Antonia Sugden's avatar
Antonia Sugden

Claiming is easy and straight forward

5
I've been with Petplan for 3 years now. Unfortunately my dog hurt his leg earlier this year. Claiming for both Vet and complementary treatments has been so easy and without any quibble. So glad I'm insured with Petplan. Reviewed on: 7th September 2022
Sue Clayden's avatar
Sue Clayden

Reassurance

5
When we adopted Millie (Labrador retriever) she was already 3 years old and came with a month's free cover from Petplan. I did some research into Petplan and other companies and found them to be the best value for money with all life cover Given the fact that she's a Labrador and we have no history of her breeding we felt it important to have Insurance to provide for Millie should she have any problems particularly breed related issues and Petplan tucked all the boxes especially as they are approved by our vets so no need to pay up front then make a claim Reviewed on: 7th September 2022
Janet Ralphson's avatar
Janet Ralphson

Cats

5
Very good policy.quick plain language . I am very happy with the price Reviewed on: 7th September 2022
May Berry's avatar
May Berry

Lifetime cover and easy claims

5
I asked vets who they would insure their pets with and petplan was almost always the answer. I love the lifetime cover and easy claims process. Better still, my vet submits the claims for me. I feel confident that my cats are covered with my plan. Reviewed on: 4th September 2022
PDC's avatar
PDC

Reassurance for when we need it

5
Drawn on couple of years back, and no hassle. Reassurance that if anything happened we'd be in good hands Reviewed on: 4th September 2022
John's avatar
John

Fab company

5
I have petplan myself as well as working at a vet which allows me to see how well they cover most claims Reviewed on: 31st August 2022
Kw22's avatar
Kw22

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