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Petplan: Pet insurance reviews

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4.85
Based on 2,298 reviews, last reviewed 27th Feb 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic insurer Fantastic insurer, very helpful when there’s an issue and quick to pay out if there’s a claim Reviewed on: 27th February 2025
Alex L's avatar
Alex L

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
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Susan S
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2298)

Pet Plan is a fantastic and easy insurance to have.

5
Pet Plan helps me look after my beloved dog, Molly. I have no worries over her health as I know Pet Plan are there to help me keep her happy and healthy. Molly's happiness and health mean the most to me and having Pet Plan helps me to do this. It is easy to claim from them and there is never any hassle with them paying my vet direct. Reviewed on: 7th August 2022
Shelley's avatar
Shelley

The best Pet Insurance

5
I have 4 cats insured with Petplan I have one cat that’s on pet e ant medication due to Thyroid and my claims are always settled in a couple of days. Reviewed on: 6th August 2022
Marion Spillet's avatar
Marion Spillet

First classservice

5
I love all the I formation of all aspects of taking good care of your dog Reviewed on: 5th August 2022
Christine Fear's avatar
Christine Fear

On the Ball

5
In my experience Pet Plan have been what they say they are. They show empathy when your pet is ill, payouts are quick with no hassle. Keep customers updated. Great pet insurance! Reviewed on: 4th August 2022
Heather Scott's avatar
Heather Scott

Have used this year for first time

5
was quick and easy to apply and get cash payout would thoroughly recommend. Reviewed on: 4th August 2022
V Tappenden's avatar
V Tappenden

Fantastic service

5
I have so appreciated being insured through Pet Plan. They are prompt at dealing with claims. They are always really helpful whenever I have spoken to them on the phone. Reviewed on: 3rd August 2022
Christine's avatar
Christine

A good no fuss service at a competative price

5
Sign up was straight forward. Everything is crystal clear. Price is competative. Reviewed on: 3rd August 2022
Richard Gregory's avatar
Richard Gregory

Excellent!!

5
Great service, good news letters and updates, general advice on potential healthy problems, overall brilliant. Reviewed on: 3rd August 2022
Linda Mcateet's avatar
Linda Mcateet

Half domesticated & Ferral Cats

5
Twinkle is a ferral cat and half domesticated to. Sometimes she lets me kiss her paws, touch her tummy and kiss her tail to. All you need to do if you get a half domesticated & half Ferral cat is reminded the cat that you are the boss Reviewed on: 3rd August 2022
Sue Williams's avatar
Sue Williams

Easy communication, great help tondestress in stressful situations

5
When needed the insurance because of an emergency operatiom on our cat they did not discussed, when a cat died within a car accident, they refund the insurance fee without asking. It is especially within those situation no one want to discuss with any insurance. And the seam to know tat. Very much appreciated. Reviewed on: 3rd August 2022
Bianca's avatar
Bianca

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