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Petplan: Pet insurance reviews

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4.86
Based on 2,340 reviews, last reviewed 1st Oct 2025
4100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Making claims We've been with Petplan for over 12 years. During this time whenever we have had to make a claim it has always been quick & easy. Reviewed on: 1st October 2025
Amanda B's avatar
Amanda B

Latest lowest rating:

1

Game Over When You Take Out PetPlan Insurance Once your on the PetPlan’s insurance and your dog develops a condition of hays it your snookered going elsewhere as all pet insurance has a no cover f... Read more Reviewed on: 4th September 2025
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Chris simpson
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About this product

Petplan is one of the most well-known pet insurers in the UK.

Petplan promise to never charge you more for claiming and they’ve created policies that cover some things other insurers don’t. You can get pet insurance for dogs, cats and rabbits. There’s also a multi-pet cover option.

Petplan pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Petplan before, you can also leave a review and share your experience.

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Petplan Pet insurance reviews (2340)

Lifetime cover and easy claims

5
I asked vets who they would insure their pets with and petplan was almost always the answer. I love the lifetime cover and easy claims process. Better still, my vet submits the claims for me. I feel confident that my cats are covered with my plan. Reviewed on: 4th September 2022
PDC's avatar
PDC

Reassurance for when we need it

5
Drawn on couple of years back, and no hassle. Reassurance that if anything happened we'd be in good hands Reviewed on: 4th September 2022
John's avatar
John

Fab company

5
I have petplan myself as well as working at a vet which allows me to see how well they cover most claims Reviewed on: 31st August 2022
Kw22's avatar
Kw22

Amazing Petplan

5
Petplan has been there when Bella has been so poorly. She’s had a rough year this year and it’s always a peace of mind when petplan pay out especially for surgery or referrals to different hospitals Reviewed on: 29th August 2022
Hannah Jackson's avatar
Hannah Jackson

Competitively priced plans to meet your budget

5
I decided to take out Petplan when I first brought my dog as it seemed the most competitively priced plan on the market. Rval companies were asking for extortionate amounts of access. I had to claim a few months into the plan where I received extremely great advice as to how to claim through my vets. I was reimbursed really quickly too. I would definitely recommend Petplan. Reviewed on: 29th August 2022
Sharron Page's avatar
Sharron Page

Excellent

5
So easy to make a claim online, updated with the progress of your claim and payments made quickly, no argy bargy. Yes, dearer than a lot of companies, but in the end you get what you pay for... I wouldn't go anywhere else Reviewed on: 27th August 2022
Jan's avatar
Jan

Wouldn't be without them

5
I've used petplan for a few pets, and have claimed a few times for different reasons. It's always been so simple and they've paid every claim I've made. I recommend them to everyone I know! Reviewed on: 27th August 2022
SophieandLexi's avatar
SophieandLexi

Piece of mind

5
It's our first Reviewed on: 27th August 2022
Ann Marie McDowell 's avatar
Ann Marie McDowell

Always reliable

5
I have insured my pets with Petplan for many years. I have had dogs on long term expensive medication and there was never an issue with Petplan covering any of the costs. Yes the cost may go up yearly but as expected never a huge hike like some other companies. I would never insure my pets with anyone else. Reviewed on: 27th August 2022
Maureen 's avatar
Maureen

The Best one of All

5
Over the last 45 years I have had insurance for my 11 dogs from several different companies, but since taking out insurance with PetPlan for my current 2 dogs, I can now breathe a sigh of relief when I come out of the vets - which is often- as I don’t have to worry about massive bills. Insurance is not cheap, but it isn’t with other companies either and to be fair, the costs are not increased as much annually as others are even when past the age of 10. Having one dog with Addison’s Disease and one with Epilepsy, Petplan have taken away the worries of financing both lifelong conditions. I can also see my policies easily online which helps. I cannot be more happy with having insurance with Petplan Reviewed on: 27th August 2022
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Pam

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