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Petplan: Pet Insurance reviews

4.83
Based on 2,297 reviews, last reviewed 6th Feb 2025
80% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue when my horse was injured, had KS... Never had an issue when my horse was injured, had KS or colic. They were very friendly and everything was sorted out very quickly Reviewed on: 6th February 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Reassuring The last year for us has been a roller coaster ride with our cat Petplan have been there for us on this journey just a bleep last month but in all 5 s... Read more Reviewed on: 7th September 2024
Susan S's avatar
Susan S

About this product

Finding the right provider for your pet insurance policy can be daunting with so many on the market. At Smart Money People, we want to make this easier for you. We collect Petplan pet insurance reviews to help you make an informed decision when choosing your new provider.

Petplan offers policies for cats, dogs, rabbits, exotic animals and horses. Choose between 12 Month Cover or Cover for Life. 12 Month policies allow you to claim for a condition over 12 months before it becomes excluded from the policy. Cover for Life lets you claim for the same condition forever, so long as you renew your policy. Petplan policies cover diagnostic tests, prescriptions, surgery, behavioural conditions and more.

If Petplan sounds like the right insurer for you and your pet, read our reviews to learn more. Find out how satisfied policyholders are with Petplan and its policies. Learn about Petplan’s claims procedure and customer service. Be confident in your decision by reading our Petplan pet insurance reviews.

Have you had a pet insurance policy with Petplan? Tell us about your experience. Share what animal you insured and which policy you chose. Were you satisfied with the level of cover you received? Would you say that your premium was reasonably priced? Did you encounter any hidden fees or problems with the policy? Would you renew with Petplan and recommend the provider to family and friends? Whether good or bad, write a Petplan review today. Together, we can help people like you make better financial decisions.

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Petplan Pet Insurance reviews (2297)

The best vfm insurance

5
If you love & care for your dog or other pets you must give the the best plan which Pet plan is Reviewed on: 26th July 2022

Reliable on pay-outs, and good value-added too.

5
Have always had quick, sensitive and accurate pay-outs for my claims. Plus Petplan always send out useful and season specific pet care advice. Little prompts that are timely to help us care for our beloved animals! Reviewed on: 26th July 2022

I always recommend Petplan.

5
Petplan are a fantastic insurer. My dog has had a number of claims over the years and I don’t feel that his insurance policy has increased as a result. The service from Petplan is fantastic and settlements are quick. Reviewed on: 26th July 2022

The best pet insurance

5
Petplan are outstanding - I have had numerous health issues with my dog over the last few years and they have never failed to not only payout a claim but also be empathetic and supportive. Knowing they are there to support financially takes off a huge weight when I am trying to emotionally and logistically care for my dog - thank you Petplan! Reviewed on: 26th July 2022

A reliable company

5
I feel it essential to have a plan that covers a dog’s illness for life and I have found this to be the case with Petplan, as my dog has needed Incurin for many years, which has stopped her from having little accidents round the house. The claim is always paid quickly too. Reviewed on: 26th July 2022

Petplan

5
This is the 2nd time I have used Petplan and there has never been an issue with them i would recommend them to anybody Reviewed on: 26th July 2022

Recommended

5
I feel a lot more comfortable knowing my gorgeous furries are insured with Petplan. Reviewed on: 26th July 2022

Amazing insurance company

5
Have always been a reliable helpful company and really do put the animals first Reviewed on: 26th July 2022

Warm, fuzzy, friendly insurance.

5
Having just joined the PP insurance scheme for our two kittens, we have been very welcomed, with a friendly, helpful, and positive service in setting up our new insurance plan for our darling kittens. Keep up the good work PP. Reviewed on: 25th July 2022

Simply outstanding

5
We have held a policy with Petplan for many years the ease and speed of addressing claims and the quality of communication is outstanding they are clearly very customer focused and provide a great policy and service Reviewed on: 21st July 2022

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