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Pockit: Account reviews

Name: Account
Rating: 2.89 (574 reviews)

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2.66

Based on 574 reviews, last reviewed 23rd Dec 2025

No new 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

42%

50%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025

Latest lowest rating:

1

STOLE OVER £6000 Customer: 561880473 FORMAL COMPLAINT – FINAL NOTICE BEFORE REGULATORY ESCALATION Subject: Final Formal Complaint – Unlawful Account Restriction, Wit... Read more Reviewed on: 23rd December 2025

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (574)

Review of the Pockit, Account:

Dispute

I was scammed my a company, I opened a dispute the company then replied with fake evidence I then offered to give explanation that the evidence they have is fake and they also have more evidence they refused outright and said that is not possible even though it is via Mastercard dispute rules! Use a real bank that way you can actually be safe... Reviewed on: 21st August 2023

Appalling

Account locked for no good reason, no response to any form of communication since 22/2/21 Zero customer "service" - large balance unavailable. Referred to Ombudsman (FOS) and FCA. Forced to assume direct fraud / theft, so referral to Police also. Reviewed on: 16th March 2021

please do not use Pockit

Been waiting for a refund since December, had an email on 5 Feb saying that payment had been processed, still waiting, had a complaint upheld against them, they even awarded me compensation, still no payment they wont reply to emails phone lines are closed, as far as i am concerned they are a gang of thieves and conmen Reviewed on: 9th March 2021

They've locked my account

How long does it actually take to review my account,I need my money it is disgusting what they are doing I should never of opened one with them,if only I'd of read about them before hand... Reviewed on: 8th March 2021

Just awful

Read the reviews and DO NOT sign up to this company Reviewed on: 6th March 2021

Total scammers please avoid

AVOID this company Just to give you an update I have been trying to contact Pockit for the last 3 months after they closed my account for no reason whatsoever after 4 years and although they have asked for and been given my details to transfer the balance of £555 back to my bank they have yet to do so 3 times they have told me it will be processed within 10 days and 3 months later still no money They reply to 1 in every 15 emails I send and all with the same excuse that it is being processed Trading standards are now involved and also the financial ombudsman Thankfully after contacting the Martin Lewis money programme they are showing an interest in outing this fraudulent company Check out their reviews on her and other google sites Please draw your money out whilst you still can their annual accounts haven’t been submitted they are obviously in trouble You have been warned Reviewed on: 2nd March 2021

Total scammers will steal your money

Worst bank in world

Fife time closed my account fór not reason to rewiew my account Reviewed on: 26th February 2021

Useless cockroaches

I’ve emailed, called and tried love chat you still haven’t responded to me. I closed this account come to find out they didn’t close it or reopened it! Someone sent money to that account n the bank is trying to retrieve the money but you stupid dimwits won’t respond. I’ve even sent a bloody letter and u fools won’t even respond! I’ve even dm them on instagram! How the hell is your funky looking ass open ? Yall should be shut down by now! I really believe this company is using drug or trafficking money. People I know, online, instagram and reviews don’t rate you! Everything negative. So how u baboons still open ? Run me back my fucking money ! Reviewed on: 13th February 2021

Transaction

They always take minimum 4 hours to complete the transaction if you have sent money in to UK bank account. Now it has been more than 40 hours i have no idea where is my money gone? Recepient didnt recieve it yet and money has been deducted from pockit account. And no correspondence on my problem . Its like a joke now Reviewed on: 11th January 2021

VERY BAD EXPERIENCE

I opened an account in this company and I have given all the documents that they will ask me. I have deposited 249 pounds but they will immediately block my account and keep my money I work so hard to get my money and I get robbed by a shitty company. Reviewed on: 10th January 2021

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