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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Easy transaction

5
From day one, all has been an easy transaction. No issues with the 2years of being with policy expert. Clear communications with updates etc - very happy customer Reviewed on: 17th September 2022

Great help

5
Benn great and professional, really helped me find the best possible quote Reviewed on: 17th September 2022

Best insurer

5
The best car insurance I've been with so far, the only company to bring my insurance down the following year and not have it go up for some random reason. Would definitely recommend them Reviewed on: 17th September 2022

helpful and friendly

5
I wanted to change insurers. Prior to signing up with Policy Expert I had some questions which were answered quickly. Filling in forms online were straightforward. Reviewed on: 17th September 2022

So easy to get outstanding cover

5
So easy to find and compare with other policies to realise how good the cover I’ve now got is: although it’s hard to put a price on peace of mind, policy expert have done a first class job Reviewed on: 17th September 2022

Great customer service

5
Competitive prices, great website and friendly staff. Reviewed on: 17th September 2022

Easy to use

5
From start to finish easy to use and brilliant premium , changed car over with no hassle , definitely not looking to move to another provider as long as the premiums are competitive. Reviewed on: 17th September 2022

Best Insurance company for my Car

5
Best price options, and best customer service, I have had in a long time by far. Highly recommended. Reviewed on: 17th September 2022

Very helpful and efficient

5
I recently had to make a claim on my car insurance. Everything was very easy and efficient. Highly recommended Reviewed on: 17th September 2022

Quick , easy , fab prices

5
Easy no hassle car insurance, quick to respond to in every aspect of communication, fabulous cover and fair prices Reviewed on: 17th September 2022

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