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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.64 (5028 reviews)

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4.64

Based on 5,028 reviews, last reviewed 4th Aug 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

Quick , easy , fab prices

Easy no hassle car insurance, quick to respond to in every aspect of communication, fabulous cover and fair prices Reviewed on: 17th September 2022

Easy to set up and good service

Very easy to set up my car insurance and at very competitive prices. Would recommend Reviewed on: 17th September 2022

Easy

1st time I have used you and no issues with setting up my policy Thank you for a good experience Reviewed on: 17th September 2022

Good value

Very helpful and straightforward procedure with my car insurance. A good price for what I needed. Thank you. Reviewed on: 17th September 2022

exceptionally good and friendly staff .

very competatively priced and quick telephone response Reviewed on: 17th September 2022

Reasonable priced insurance with everything you require

Positive experience, good communication Reviewed on: 17th September 2022

Simple and efficient

It was simple to set up the policy with Policy Expert and where I had accidentally given inaccurate information it was amended without fuss or administration fees. Reviewed on: 17th September 2022

Great

Straightforward. No hassle, easy to get online and easy to speak to a UK-based human. Reviewed on: 17th September 2022

My experience

Very quick and experienced in handling customers old and new. Reviewed on: 17th September 2022

Honest Car Insurance Company!

I was a confused.com customer and have car insurance with Policy Expert from the start to finish I was impressed by their thoroughness of service to me - I cannot fault this company - which is saying a lot! It is a minefield made easy by Policy Expert - and I have saved money which is saying a lot - during the times of Cost of Living Crisis! Reviewed on: 17th September 2022

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