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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Good experience easy to use website no adverse comme...

Good experience easy to use website no adverse comments good communication with all concerned.. Reviewed on: 9th September 2024

Seamless and quick cover, able to do it in the car a...

Seamless and quick cover, able to do it in the car after i bought it and drive away within the same hour. Prices slightly differ from comparison sites, but still good value Reviewed on: 9th September 2024

My experience was very good all worked out well and...

My experience was very good all worked out well and quickly and was all very clear. Reviewed on: 9th September 2024

Great customer service.

Great customer service. Cheap insurance prices Reviewed on: 9th September 2024

Quick and easy quotes, and quick process when purcha...

Quick and easy quotes, and quick process when purchasing the insurance Reviewed on: 9th September 2024

I will be renewing again next year - so helpful.

My process for renewing my insurance was so smooth and the team were super helpful and honest. I will definitely be going with Policy Expert again for my renewal next year. I recommend the company highly to anyone considering a new provider. Reviewed on: 9th September 2024

Haven’t started policy - nothing to say

Haven’t started policy - nothing to say Reviewed on: 9th September 2024

Covered everything at a great price

Covered everything at a great price Reviewed on: 9th September 2024

Chat line

Helpful and patient colleague on the chat line Reviewed on: 9th September 2024

Always a good quote and excellent customer service.

Always a good quote and excellent customer service. Reviewed on: 9th September 2024

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