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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Chat line

5
Helpful and patient colleague on the chat line Reviewed on: 9th September 2024

Always a good quote and excellent customer service.

5
Always a good quote and excellent customer service. Reviewed on: 9th September 2024

Haven’t had to use them but emails are good

4
Haven’t had to use them but emails are good Reviewed on: 9th September 2024

Great value!

5
Getting a quote was quick and easy, I took out a policy that had all the features I needed and it was good value for money! Reviewed on: 9th September 2024

Is very good

5
Is very good and lovely company ….,,,,,,,, Reviewed on: 9th September 2024

Policy Expert to the Rescue

5
When my previous insurer doubled my premium at renewal, i decided to try a comparison site. Policy expert came out cheapest at the price as I had last year. Very happy Reviewed on: 9th September 2024

Good competitive price for my car insurance

5
Good competitive price for my car insurance Reviewed on: 9th September 2024

Always helpful and friendly, operators always availa...

5
Always helpful and friendly, operators always available and quick to respond and always do there best to help. Reviewed on: 9th September 2024

Been very helpful sorting any problems or questions...

5
Been very helpful sorting any problems or questions I’ve hade Reviewed on: 9th September 2024

Was quick and easy and done on a comparison site

5
Was quick and easy and done on a comparison site Reviewed on: 9th September 2024

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