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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Very quick and easy.

Very quick and easy. It wasn't the cheapest insurance but it had more benefits for the extra £30 compared to the cheapest. Reviewed on: 9th September 2024

Straight forward to deal with good communication

Straight forward to deal with good communication Reviewed on: 9th September 2024

Good customer services with clear communication...

Very good customer services with clear communication, very pleasant staff, helpful and patience. Reviewed on: 9th September 2024

Cheap as chips

Customer service experience is n/a as I haven't had any dealing shower the value compared to other insurers is excellent Reviewed on: 9th September 2024

Really positive experience so far

Really positive experience so far Reviewed on: 9th September 2024

Good all rounder!

Great service from call centre, good value for money on packages and easy to use website Reviewed on: 9th September 2024

Very affordable and an easy site to navigate.

Very affordable and an easy site to navigate. The customer service I experienced was excellent when I had an issue with my credit agreement. Extremely happy with the service I’ve received from policy expert. Reviewed on: 9th September 2024

Straightforward, no hassle, easy to complete, very h...

Straightforward, no hassle, easy to complete, very happy. Reviewed on: 9th September 2024

Was straightforward to arrange.

Was straightforward to arrange. Haven't had to do anything fiddly. Haven't had any cause to claim so unable to say more Reviewed on: 9th September 2024

Very simple to setup as a new customer!

Everything was very simple to setup which is convenient as it saved me alot of time! Reviewed on: 9th September 2024

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