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Policy Expert : Car insurance reviews

4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Policy Expert... A breath of fresh air.

5
My old car insurance (via a broker I have been with for about 10 years) almost doubled at renewal. I selected Policy Expert because everything was so clear and easy to understand on the website. I made one phone call for confirmation and received excellent service and a very competitive quote. Reviewed on: 9th September 2024

Hassle free, and I got my car covered very quickly.

5
I bought a car, called for insurance and it was all sorted very quickly, the price was good, the call handler was professional and answered all my questions. Reviewed on: 9th September 2024

Great price, website easy to operate.

5
Great price, website easy to operate. Very competitive quotation and comprehensive product Reviewed on: 9th September 2024

Great service all round.

5
Great service all round. Everything really accessible from the word go. Best price for the level of cover insured. I would definitely have no problem recommending to friends and family. Reviewed on: 9th September 2024

Good value for money

5
Needed insurance for my new car I brought they had the best price with the extras I was looking at Reviewed on: 9th September 2024

no problem

5
Very good explaining everything nothing was to much trouble Reviewed on: 9th September 2024

Had a renewal which I renewed accidentally a day bef...

5
Had a renewal which I renewed accidentally a day before it was due rang customer service and they cancelled the previous insurance and transferred the money to the new policy and refund me the difference been with them for 2 years now and willl ask for the Reno price before I consider going anywhere else Reviewed on: 9th September 2024

Easy to contact; excellent customer care during a cl...

5
Easy to contact; excellent customer care during a claim. Reviewed on: 9th September 2024

Star Insurance Provider

5
I found you efficient, friendly and professional and would recommend you Reviewed on: 9th September 2024

Easy no hassle experience with excellent cover for t...

5
Easy no hassle experience with excellent cover for the best value 100% Reviewed on: 9th September 2024

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