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Policy Expert : Car insurance reviews

4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Was straightforward to arrange.

5
Was straightforward to arrange. Haven't had to do anything fiddly. Haven't had any cause to claim so unable to say more Reviewed on: 9th September 2024

Very simple to setup as a new customer!

5
Everything was very simple to setup which is convenient as it saved me alot of time! Reviewed on: 9th September 2024

I want £1000

5
I bought insurance from them because they were the cheapest option. I am only writing this review because I want to win £1000. Otherworldly I am completely ambivalent towards insurance products beyond the legal necessity there is to partake in insurance services. Reviewed on: 9th September 2024

Best price and best fully comp cover i could find...

5
Best price and best fully comp cover i could find Reviewed on: 9th September 2024

Policy Expert... A breath of fresh air.

5
My old car insurance (via a broker I have been with for about 10 years) almost doubled at renewal. I selected Policy Expert because everything was so clear and easy to understand on the website. I made one phone call for confirmation and received excellent service and a very competitive quote. Reviewed on: 9th September 2024

Hassle free, and I got my car covered very quickly.

5
I bought a car, called for insurance and it was all sorted very quickly, the price was good, the call handler was professional and answered all my questions. Reviewed on: 9th September 2024

Great price, website easy to operate.

5
Great price, website easy to operate. Very competitive quotation and comprehensive product Reviewed on: 9th September 2024

Great service all round.

5
Great service all round. Everything really accessible from the word go. Best price for the level of cover insured. I would definitely have no problem recommending to friends and family. Reviewed on: 9th September 2024

Good value for money

5
Needed insurance for my new car I brought they had the best price with the extras I was looking at Reviewed on: 9th September 2024

no problem

5
Very good explaining everything nothing was to much trouble Reviewed on: 9th September 2024

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