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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

I want £1000

I bought insurance from them because they were the cheapest option. I am only writing this review because I want to win £1000. Otherworldly I am completely ambivalent towards insurance products beyond the legal necessity there is to partake in insurance services. Reviewed on: 9th September 2024

Best price and best fully comp cover i could find...

Best price and best fully comp cover i could find Reviewed on: 9th September 2024

Policy Expert... A breath of fresh air.

My old car insurance (via a broker I have been with for about 10 years) almost doubled at renewal. I selected Policy Expert because everything was so clear and easy to understand on the website. I made one phone call for confirmation and received excellent service and a very competitive quote. Reviewed on: 9th September 2024

Hassle free, and I got my car covered very quickly.

I bought a car, called for insurance and it was all sorted very quickly, the price was good, the call handler was professional and answered all my questions. Reviewed on: 9th September 2024

Great price, website easy to operate.

Great price, website easy to operate. Very competitive quotation and comprehensive product Reviewed on: 9th September 2024

Great service all round.

Great service all round. Everything really accessible from the word go. Best price for the level of cover insured. I would definitely have no problem recommending to friends and family. Reviewed on: 9th September 2024

Good value for money

Needed insurance for my new car I brought they had the best price with the extras I was looking at Reviewed on: 9th September 2024

no problem

Very good explaining everything nothing was to much trouble Reviewed on: 9th September 2024

Had a renewal which I renewed accidentally a day bef...

Had a renewal which I renewed accidentally a day before it was due rang customer service and they cancelled the previous insurance and transferred the money to the new policy and refund me the difference been with them for 2 years now and willl ask for the Reno price before I consider going anywhere else Reviewed on: 9th September 2024

Easy to contact; excellent customer care during a cl...

Easy to contact; excellent customer care during a claim. Reviewed on: 9th September 2024

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