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Policy Expert : Car insurance reviews

Name: Car insurance
Rating: 4.84 (5025 reviews)

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4.82

Based on 5,025 reviews, last reviewed 3rd Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025

Latest lowest rating:

1

Terrible experience please stay away Terrible experience – please stay away! I had one of the worst experiences ever with this insurance company. My car broke down on the motorway while ... Read more Reviewed on: 3rd November 2025

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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5025)

Star Insurance Provider

I found you efficient, friendly and professional and would recommend you Reviewed on: 9th September 2024

Easy no hassle experience with excellent cover for t...

Easy no hassle experience with excellent cover for the best value 100% Reviewed on: 9th September 2024

Insurance feedback

Insurance was easy to set up customer service was excellent staff was polite n friendly on phone Reviewed on: 9th September 2024

A very competitive price with a great schedule.

A very competitive price with a great schedule. Reviewed on: 9th September 2024

Straightforward and easy to chat with an advisor

Straightforward and easy to get through to someone to speak to Reviewed on: 9th September 2024

Top quality service

Very easy to deal with, extremely professional and caring and perfect for my needs Reviewed on: 9th September 2024

Fantastic company!

The customer service and value for money is fantastic. I switched to Policy Expert this current insurance year and I will definitely be sticking with them consistently regardless of cheaper options out there. I have already recommended them to friends and family, Reviewed on: 9th September 2024

First Class

I received a very promot, efficient and courteous service at all times Reviewed on: 9th September 2024

Well, spoken stuff and good value for money and very...

Well, spoken stuff and good value for money and very quick on answering the phone and my questions Reviewed on: 9th September 2024

A great choice of cover

A great choice of cover, excellent services and great value for money overall! Reviewed on: 9th September 2024

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