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Policy Expert : Car insurance reviews

4.82
Based on 5,023 reviews, last reviewed 7th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

My insurance was on a annual rollover in that i was... My insurance was on a annual rollover in that i was informed that my insurance would be renewed automatic , to which i emailed back to proceed, howeve... Read more Reviewed on: 9th April 2025
James m's avatar
James m

About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5023)

Insurance feedback

5
Insurance was easy to set up customer service was excellent staff was polite n friendly on phone Reviewed on: 9th September 2024

A very competitive price with a great schedule.

5
A very competitive price with a great schedule. Reviewed on: 9th September 2024

Straightforward and easy to chat with an advisor

5
Straightforward and easy to get through to someone to speak to Reviewed on: 9th September 2024

Top quality service

5
Very easy to deal with, extremely professional and caring and perfect for my needs Reviewed on: 9th September 2024

Fantastic company!

5
The customer service and value for money is fantastic. I switched to Policy Expert this current insurance year and I will definitely be sticking with them consistently regardless of cheaper options out there. I have already recommended them to friends and family, Reviewed on: 9th September 2024

First Class

5
I received a very promot, efficient and courteous service at all times Reviewed on: 9th September 2024

Well, spoken stuff and good value for money and very...

5
Well, spoken stuff and good value for money and very quick on answering the phone and my questions Reviewed on: 9th September 2024

A great choice of cover

5
A great choice of cover, excellent services and great value for money overall! Reviewed on: 9th September 2024

Easy to access my account online, see my payments an...

5
Easy to access my account online, see my payments and all my policy information so it makes it so easy to manage! Reviewed on: 9th September 2024

Very friendly, knowledgeable team!

5
Very friendly, knowledgeable team - always happy to help. You can speak to someone very easily and don't have to wait forever on the phone! Reviewed on: 9th September 2024

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