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Policy Expert : Car insurance reviews

View other Policy Expert products
4.63
Based on 5,028 reviews, last reviewed 4th Aug 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Cancels Your Annual Car Insurance And Keeps The Money Cheeky anyway to request additional documents AFTER you've already paid for annual car insurance (never happened with other car insurance companies), ... Read more Reviewed on: 4th August 2026
Ioana Pavel's avatar
Ioana Pavel
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5028)

no problem

5
Very good explaining everything nothing was to much trouble Reviewed on: 9th September 2024
Sandra B's avatar
Sandra B

Had a renewal which I renewed accidentally a day bef...

5
Had a renewal which I renewed accidentally a day before it was due rang customer service and they cancelled the previous insurance and transferred the money to the new policy and refund me the difference been with them for 2 years now and willl ask for the Reno price before I consider going anywhere else Reviewed on: 9th September 2024
Shahid i's avatar
Shahid i

Easy to contact; excellent customer care during a cl...

5
Easy to contact; excellent customer care during a claim. Reviewed on: 9th September 2024
Lesley T's avatar
Lesley T

Star Insurance Provider

5
I found you efficient, friendly and professional and would recommend you Reviewed on: 9th September 2024
Edgar Peters's avatar
Edgar Peters

Easy no hassle experience with excellent cover for t...

5
Easy no hassle experience with excellent cover for the best value 100% Reviewed on: 9th September 2024
james todd's avatar
james todd

Insurance feedback

5
Insurance was easy to set up customer service was excellent staff was polite n friendly on phone Reviewed on: 9th September 2024
Dean H's avatar
Dean H

A very competitive price with a great schedule.

5
A very competitive price with a great schedule. Reviewed on: 9th September 2024
Andrea R's avatar
Andrea R

Straightforward and easy to chat with an advisor

5
Straightforward and easy to get through to someone to speak to Reviewed on: 9th September 2024
Jacqui Lister's avatar
Jacqui Lister

Top quality service

5
Very easy to deal with, extremely professional and caring and perfect for my needs Reviewed on: 9th September 2024
Neil M's avatar
Neil M

Fantastic company!

5
The customer service and value for money is fantastic. I switched to Policy Expert this current insurance year and I will definitely be sticking with them consistently regardless of cheaper options out there. I have already recommended them to friends and family, Reviewed on: 9th September 2024
Selen H's avatar
Selen H

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