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Policy Expert : Car insurance reviews

View other Policy Expert products
4.67
Based on 5,027 reviews, last reviewed 29th May 2026
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Setting up policy and getting renewal through very e... Setting up policy and getting renewal through very easy. Never had to claim and that will be the only useful review for an insurance company! Reviewed on: 7th September 2025
Scott's avatar
Scott

Latest lowest rating:

1

On price comparison site was one price, clicking on... On price comparison site was one price, clicking on buy now price jumped up 120 pounds, hows that happened, no joy from customer service but never exp... Read more Reviewed on: 29th May 2026
phillip f's avatar
phillip f
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About this product

Policy Expert car insurance comes in three levels of cover: Bronze, Silver and Gold.

Policy Expert car insurance has an uninsured driver promise with no excess to pay and protected no claims. There’s also a range of flexible add-ons and an online portal where you can manage your car insurance 24/7.

Policy Expert car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Car insurance reviews (5027)

Well, spoken stuff and good value for money and very...

5
Well, spoken stuff and good value for money and very quick on answering the phone and my questions Reviewed on: 9th September 2024
Surinder m's avatar
Surinder m

A great choice of cover

5
A great choice of cover, excellent services and great value for money overall! Reviewed on: 9th September 2024
Sheldon R's avatar
Sheldon R

Easy to access my account online, see my payments an...

5
Easy to access my account online, see my payments and all my policy information so it makes it so easy to manage! Reviewed on: 9th September 2024
Jack M's avatar
Jack M

Very friendly, knowledgeable team!

5
Very friendly, knowledgeable team - always happy to help. You can speak to someone very easily and don't have to wait forever on the phone! Reviewed on: 9th September 2024
Murray's avatar
Murray

New customer, great so far.

5
New customer, great so far. Customer service team are polite and efficient in dealing with any requests. Reviewed on: 9th September 2024
Nathan S's avatar
Nathan S

. Good value for money

5
A very competitive product, well priced Reviewed on: 9th September 2024
Chris Graham-Fielding's avatar
Chris Graham-Fielding

Offered a very good price and conditions.

5
Offered a very good price and conditions. Reviewed on: 9th September 2024
David's avatar
David

Cheaper compare to other insurance company

5
Cheaper compare to other insurance company Reviewed on: 9th September 2024
Abolade O's avatar
Abolade O

Straight forward easy to use and cheapest rate!

5
Straight forward easy to use and cheapest rate! Reviewed on: 9th September 2024
Bruce v's avatar
Bruce v

Lacking attention to detail

3
Not vigilant to details, causing simple errors that needed chasing up & correcting. Customer services did sort this however. Reviewed on: 7th September 2024
John S's avatar
John S
Reply from Policy Expert Hello John, Thanks for taking the time to leave us your review. Unfortunately, we’ve been unable to locate your policy with the details provided. To allow us to help, please can you send your policy details to [email protected]. Thanks, Amy Response date: 12th September 2024
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